Account temporarily suspended

Hello, since 3 days, my account is suspended, I do not know why, I would like help, to know how the recovered. Knowing that 3 people support microsoft did not know how to help me thank you in advance

On microsoft :





On Xbox :





:)

 

Account Temporarily Suspended

Yes, a temporary suspension will automatically be lifted after its expiration date without action from you, but unfortunately I and others here on the forums won't have insight into which date that would be or the reason for it.

A typical first-time suspension is often 24 hours, so try again after that period has elapsed, but it depends on the offence; it could be 48 hours, a week or maybe longer.

 

Account temporarily suspended

Obrigado por responder, mas não consigo logar http://enforcement.xbox.com como sugerido para saber o porque ou por quanto tempo

 

Hi! Sign in here in order to find out more about your suspension: https://enforcement.xbox.com/

This article might help as well: Xbox Enforcement | How Do I

 

Hi, you need to log in on enforcement.xbox.com and start a case review if it will let you, and continue from there.

 

Thank you for your answer, I already try this technique with Microsoft support, but it does not change anything.

 

Thank you for your answer, I already try this technique with Microsoft support, but it does not change anything.

 

What do you mean by 'it didn't change anything'? It should at least give you the reason for your suspension as well as the option to request a case review (see the second link I posted).

 

Hiya!

Paul here from the Xbox forum Team here to assist however I can. With this specific issue I will have to refer you to our enforcement team. They can be reached at

https://enforcement.xbox.com/en-US for any questions regarding enforcement action all the answers will be on the enforcement website. It is unfortunate as to this issue happening and you have my best wishes in getting
this issue resolved.

Sincerely,

Paul from Xbox Forums!