Account Suspention

Discus and support Account Suspention in XBoX on Consoles to solve the problem; My account was suspended for something I did not do. I submitted a case review, and it was upheld. How do I submit another case review? My account... Discussion in 'XBoX on Consoles' started by mummychaser, Oct 11, 2017.

  1. mummychaser
    mummychaser Guest

    Account Suspention


    My account was suspended for something I did not do. I submitted a case review, and it was upheld. How do I submit another case review? My account should not have been suspended.

    :)
     
    mummychaser, Oct 11, 2017
    #1
  2. GFW Thomas
    GFW Thomas Guest
    Locked: getting banned mistake

    Please post in the account suspention forum.
     
    GFW Thomas, Oct 11, 2017
    #2
  3. onyxishere
    onyxishere Guest
    account suspention

    You will more than likely need to speak either with support or billing about this issue.
     
    onyxishere, Oct 11, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Account Suspention

    If you already submitted a case review and the enforcement team upheld their decision, there is nothing else you can do.
     
    Smwutches, Oct 11, 2017
    #4
  5. mummychaser
    mummychaser Guest
    Great, I've played on xbox for over 10 years with no complaints and someone doesn't like me and I get suspended without any proof
     
    mummychaser, Oct 11, 2017
    #5
  6. Daft Badger
    Daft Badger Guest
    The enforcement team have proof.They don't have to show it to you though which is something you agreed to when starting your account.

    Any report is investigated before any action is taken so you don't get suspended for no reason.

    If you have filed for a case review that means it has been investigated twice.
     
    Daft Badger, Nov 1, 2018
    #6
  7. GFW Thomas Win User

    Locked: getting banned mistake

    Please post in the account suspention forum.
  8. matthewiag Win User

    Xbox enforcement

    Hello,

    If the account was not set as the home console before the suspention was issued it cannot be changed.
  9. Humunculy Win User

    Temporarily suspended but have received no information about it?!

    The email should be sent at the same moment of the suspention on the email that is linked with the account so there SHOUDL be info
  10. HAZMAT RADIO Win User

    Account Suspention

    The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5
  11. Smwutches Win User

    Account Suspention

    If you already submitted a case review and the enforcement team upheld their decision, there is nothing else you can do.
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Account Suspention

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