Account suspension not functioning.

Discus and support Account suspension not functioning. in XBoX Accessibility to solve the problem; I've recently got hacked on my microsoft account(minecraft related) (different one from this), created a ticket, filled in recovery form and answered... Discussion in 'XBoX Accessibility' started by Theo Choi, Mar 15, 2023.

  1. Theo Choi
    Theo Choi Guest

    Account suspension not functioning.


    I've recently got hacked on my microsoft account(minecraft related) (different one from this), created a ticket, filled in recovery form and answered all the questions, and the ticket has been escalated. I received a message from the staff team saying they've suspended the account indefinetly, which was 17 hours ago. The hacked account is still able to play minecraft with no problem(I use various websites to check the player's online status). Does this mean that the account didn't get suspended properly? or is it due to some issues? Also, is it possible for staff to kick an account from a microsoft account(I do not have access to the account, and I also have all the info required to get the account back; transaction id, purchase info, etc)?

    :)
     
    Theo Choi, Mar 15, 2023
    #1
  2. Rostom L Win User

    Account suspension not functioning.

    Hi Theo!

    Sorry to hear about what happened. I recommend that you reply back to the escalation team regarding your account suspension. If they suspend it, the hacker shouldn't be able to sign in your account to any Microsoft services including Xbox and its games.

    If you believe that someone is still playing on your Minecraft account, try to check it with the Minecraft team by sending them a ticket through https://help.minecraft.net/hc/en-us/request/new
  3. Rostom L Win User

    Account suspension not functioning.

    I appreciate it. Thanks for your patience and time here in the community, Theo.

    Take care!
  4. M3tal Daz3 Win User

    Choose something else to do....

    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

    To check your suspension or if eligible for a case review: https://enforcement.xbox.com
  5. Daft Badger Win User

    Communication suspension question

    Communications Suspensions
    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice
    messages, video communications, Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
  6. Daft Badger Win User

    Cant hear anyone in game and party

    Communications Suspensions
    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
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Account suspension not functioning.

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