Account suspension mistake

Discus and support Account suspension mistake in XBoX Accessibility to solve the problem; Hello Xbox ambassadors, I am writing today to hopefully solve an issue in regards to an incorrect suspension that was placed on my account... Discussion in 'XBoX Accessibility' started by Thomas Kalatzis, Jul 5, 2022.

  1. Thomas Kalatzis
    Thomas Kalatzis Guest

    Account suspension mistake


    Hello Xbox ambassadors, I am writing today to hopefully solve an issue in regards to an incorrect suspension that was placed on my account BoongaHunter. I have been suspended for 3 days from communication on xbox due to a simple typo that has occurred during messages. Instead of sending 'seamen', 'semen' was sent to another xbox player and I immediately received a communication suspension. i have already appealed this suspension but was not approved with no explanation provided. Any help in resolving this matter would be greatly appreciated. Thanks

    :)
     
    Thomas Kalatzis, Jul 5, 2022
    #1
  2. Francia J. Win User

    Account suspension mistake

    Hi Thomas, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that for enforcement actions there is a dedicated team that handles them which is the enforcement team. The only way in reaching out to them is by submitting a report or filing a case review. In your case, I apologize but you will be needing to wait for the suspension to be over since your appeal has been denied.

    For more information, you can always sign in to https://enforcement.xbox.com
  3. Thomas Kalatzis Win User

    Account suspension mistake

    ive seen people send very bad messages in the past and have their suspensions reduced, but when I write a simple typo it gets upheld. makes no sense to me, completely unfair
  4. Daft Badger Win User

    Account suspension mistake

    If you've filed for a case review & the decision was upheld then there's nothing else you can do i'm afraid,you'll just have to wait out the suspension.
  5. Daft Badger Win User

    Account suspension mistake

    Which is what i said,no need to repeat answers.As an ambassador you should know this.
  6. Thomas Kalatzis Win User

    Account suspension mistake

    seems unfair but ok, even an explanation for why it was upheld would be nice
Thema:

Account suspension mistake

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