account suspended for something out of my control

Discus and support account suspended for something out of my control in XBoX on Consoles to solve the problem; my cousin accessed my account without my knowledge and messaged bad things to people. I had no control over this so i feel like i shouldn't be... Discussion in 'XBoX on Consoles' started by Fuuzzzy, Oct 30, 2017.

  1. Fuuzzzy
    Fuuzzzy Guest

    account suspended for something out of my control


    my cousin accessed my account without my knowledge and messaged bad things to people. I had no control over this so i feel like i shouldn't be suspended for 2 weeks.

    :)
     
    Fuuzzzy, Oct 30, 2017
    #1
  2. NeuroticWall905
    NeuroticWall905 Guest
    Suspended Poorly

    My other xbox live account (ZaiDeBRaRainbow) was suspended, because someone accessed my account without my permission. That person wrote something inappropriate, I don't believe I should've been suspended for something that wasn't my actions. No I did not
    give them access to my account they just somehow found out my password. It was not done off my console it was done off of they'res. I pay good money for this service, so I beklieve I should not get punished for something I had no control over. Yes I have security
    proofs on.
     
    NeuroticWall905, Oct 30, 2017
    #2
  3. Wicked309Clown
    Wicked309Clown Guest
    Why did my account get suspended?

    Why is my Wicked309Clown account suspended?
     
    Wicked309Clown, Oct 30, 2017
    #3
  4. Smwutches
    Smwutches Guest

    account suspended for something out of my control

    Smwutches, Oct 30, 2017
    #4
  5. Smwutches Win User

    account suspended for something out of my control

    To see about submitting a case review, you would need to go to http://enforcement.xbox.com
  6. JosefLBohorquez Win User

    Account suspended for something that was not my fault

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today buddy

    Sorry to hear that buddy, unfortunately customer support is unable to assist you with suspensions or enforcement actions. They can’t discuss your account and don’t have access to enforcement details. If you need assistance, go to https://enforcement.xbox.com/ to view your enforcement history or start a case review if applicable.

    In case that you want learn more about this, use this link:
    https://support.xbox.com/en-US/help/friends-soc...

    And if you want to know how to submit a case review, you can use this link:
    https://support.xbox.com/en-US/help/family-onli...

    Cheers
  7. Mr Silky Win User

    Account hacked

    My account has been suspended and they are doing an investigation or something!

    Will hopefully get resolved soon.
  8. Aus S Win User

    Help, I'm suspended falsely on Xbox and I didn't do anything!

    But I need to figure out why I even was suspended, something said they can suspend me the date a suspension was issued, and I looked at my enforcement's and there was nothing issued on the date
  9. tarantulamom Win User

    False suspension on my account and cannot get any help from customer service

    Thank you for your reply and trying to help. I’m just afraid my account could one day just be locked out or suspended for longer. And for basically no reason since I have this suspension on it for something I didn’t do.
Thema:

account suspended for something out of my control

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