Account suspended for marketplace theft

Koromoza · Jan 2, 2018

The Xbox live enforcement team suspended my account due to Marketplace Theft not telling me how I violated the Microsoft Services Agreement just telling me to go to a website which only tells me my account was suspended due to Marketplace theft not telling
me specifically what I did to violate these rules so I can fix or not do it again in the future

:)

The Viral Cyrix · Jan 2, 2018

Need info on game sharing.

What sort of enforcement can I expect for marketplace theft?

If you involve yourself with marketplace theft, your account can be permanently suspended with repeat violations possibly leading to a console ban.

HomegrownSilky · Jan 2, 2018

Xbox One Gamesharing Question (PLEASE HELP)

From the link shared by kolea 1984:

What are some specific examples of marketplace theft?

Marketplace theft includes, but isn’t limited to:

Transferring licenses to your console from an account that you didn’t create.

Sharing account credentials.

What sort of enforcement can I expect for marketplace theft?

If you involve yourself with marketplace theft, your account can be permanently suspended. Especially egregious or repeated violations may lead to a device ban.

enforcement.xbox.com/.../staysafe

V1zualD3c3pt1on · Jan 6, 2018

Bro my account was suspended too because of the same reason and according to the enforcement team it was because I tried to get frequent refunds but in fact that was because I was triple charged for Xbox live membership and according to Xbox it was a glitch
in THEIR system. I do not understand why I am being suspended for nothing I even did.

steeledwand7664 · Nov 1, 2018

Bro my account was suspended too because of the same reason and according to the enforcement team it was because I tried to get frequent refunds but in fact that was because I was triple charged for Xbox live membership and according to Xbox it was a glitch
in THEIR system. I do not understand why I am being suspended for nothing I even did.
Click to expand...

The question is this did you contact xbox billing support first to let them know that you where charged multiple times for the xbox live or did you go to your bank and dispute the charge with your bank first.

If you went to your bank first then that is considered marketplace theft because Microsoft thinks that you are trying to get live for nothing hence marketplace theft.

The Viral Cyrix

What sort of enforcement can I expect for marketplace theft?

If you involve yourself with marketplace theft, your account can be permanently suspended with repeat violations possibly leading to a console ban.

steeledwand7664

If its suspended for marketplace theft which from what I'm gathering in your post thats whats happened.

If your dad disputed some charge with his bank and it was not handled through xbox support they look at that as marketplace theft and will suspend the account you may want to talk to your dad about that

HomegrownSilky

From the link shared by kolea 1984:

What are some specific examples of marketplace theft?

Marketplace theft includes, but isn’t limited to:

Transferring licenses to your console from an account that you didn’t create.

Sharing account credentials.

What sort of enforcement can I expect for marketplace theft?

If you involve yourself with marketplace theft, your account can be permanently suspended. Especially egregious or repeated violations may lead to a device ban.

enforcement.xbox.com/.../staysafe

V1zualD3c3pt1on

Bro my account was suspended too because of the same reason and according to the enforcement team it was because I tried to get frequent refunds but in fact that was because I was triple charged for Xbox live membership and according to Xbox it was a glitch
in THEIR system. I do not understand why I am being suspended for nothing I even did.

steeledwand7664

Bro my account was suspended too because of the same reason and according to the enforcement team it was because I tried to get frequent refunds but in fact that was because I was triple charged for Xbox live membership and according to Xbox it was a glitch
in THEIR system. I do not understand why I am being suspended for nothing I even did.

The question is this did you contact xbox billing support first to let them know that you where charged multiple times for the xbox live or did you go to your bank and dispute the charge with your bank first.

If you went to your bank first then that is considered marketplace theft because Microsoft thinks that you are trying to get live for nothing hence marketplace theft.

Account suspended for marketplace theft