Account stuff

I know it's frustrating, but unfortunately the reason it's so annoying is because of hackers. The 30 day rule is so they can't change the one thing that encompasses your account, it's your login credentials for one.

Hi there,

have you tried to see if you are able to get a refund when you are cancelling the xbox live gold subscription on the 'incorrect' account, so you are able to buy a new subscription for the 'correct' account?

For any refund questions you will need to contact Xbox Support, to contact them use
support.xbox.com/contact-us

Kimberlu, I have all information for both accounts, email, password etc., it's really that I just don't like the gamertag. I've been using since forever but managed to get Gold on the other account, which was stupid but I wasn't going to buy
another year's worth of xbox live gold on as well. But now I have all my stuff on the other account (achievements, gamerscore etc.). And I'm not sure, but wouldn't be surprised, if the online passes would only be valid on the account I'm using
now so I'd have to buy all of them again as well when I buy xbox live gold on .

Is there any way for me to permanently delete and then rename the other account to , or will I never be able to rename it to anyway?

I don't believe what you're saying about hackers by the way, it's all about money, think everyone knows that and it disgusts me, but there's not really anything I can do about that.

You cannot transfer items between accounts!

Heya,

thanks very much for your answer but the Xbox Live Gold already ran out. I've been using it on the other account because I didn't know about moving it to my own account back then. I think there's nothing left for me to do than to rename it to something else
and move it to my current WLID.

Thanks everyone for your answers anyway.