Account recovery is too confusing

Discus and support Account recovery is too confusing in XBoX Accessibility to solve the problem; My minecraft account got hacked, thanks to migrating i cant login using mojang account. Now since the email was changed this wonderful manual self... Discussion in 'XBoX Accessibility' started by Cappy ., Sep 10, 2022.

  1. Cappy .
    Cappy . Guest

    Account recovery is too confusing


    My minecraft account got hacked, thanks to migrating i cant login using mojang account. Now since the email was changed this wonderful manual self service system doesnt really help me much considering by default the selection will be restricted to only what they think will happen.

    Is there any way i can actually speak to someone from microsoft support team and not the manual badly designed self support?

    Sorry if i sound frustrated, because i am.

    :)
     
    Cappy ., Sep 10, 2022
    #1
  2. Cappy . Win User

    Account recovery is too confusing

    So does that count as mojang account created to make that minecraft profile, or the account that was migrated with?
    If its the latter, again, the account email was changed.
  3. Cappy . Win User

    Account recovery is too confusing

    Hello, first it's a pleasure to be able to help you today.
    My name is Georges C. welcome to the community.

    Hello Cappy, sorry for what happened to your account, in the link below has a guide on how to fill out the account recovery form.

    As for contacting support, the ideal is to do this via chat so they can help you.

    Recover your account

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...

    https://support.xbox.com/en-us/contact-us
    I do not know the email, i only know the username of the account. What do i do now? The form is too limiting as i said. The problem is, the hacker changed my email but still holds that account. And I apologize, i should have said that in the original post and its an error on my end.
  4. Cappy . Win User

    Account recovery is too confusing

    See, that's the problem. The account's email is changed, and if i put the said email I'm trying to recover, it cant be done considering it doesn't exist. Again, my email that was linked to minecraft, was hacked and changed into something i do not know. Question is, is there any way i can know of that email address or is it all helpless from here?
    [​IMG]
  5. Georges C. Win User

    Account recovery is too confusing

    Hello again, the email you have to know is yours, from your original account, the one you created and used to play, that's the first question the form asks you when you start filling it out.
  6. Georges C. Win User

    Account recovery is too confusing

    Thanks Cappy, and have a good day too.
Thema:

Account recovery is too confusing

Loading...
  1. Account recovery is too confusing - Similar Threads - Account recovery too

  2. I need help with account recovery, but I don’t know what to do

    in XboX Insiders
    I need help with account recovery, but I don’t know what to do: So basically, what happened is my Xbox unplugged through all over a month and I plugged it back in into place a single player game being Batman Arkham Knight, but when I walked back in, it said my...
  3. Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account

    in XBoX Accessibility
    Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account: Dear Microsoft Support, I’m writing regarding my purchase of Minecraft: Java & Bedrock Edition, originally made through my Microsoft account *removed due to PII policy*@gmail.com. Recently, I...
  4. account recovery form

    in XBoX Accessibility
    account recovery form: someone give me the link for account recovery form for xbox Moved from Microsoft Teams / Unknown/other / Other 3972869c-2523-43b9-9f3f-cc65bd68d4f5
  5. Hi someone has hacked my Microsoft account and changed my password and recovery email how...

    in XBoX Accessibility
    Hi someone has hacked my Microsoft account and changed my password and recovery email how...: Hi someone has hacked my Microsoft account and changed my password and recovery email how can i get this fixed d62f6512-1dcd-470f-b470-7ceeaf8db3a6
  6. Account Recovery

    in XBoX Accessibility
    Account Recovery: My son plays Minecraft on an Amazon Fire tablet using an Amazon Kids account my wife set up about a year ago. She doesn’t remember the email or any account info. He’s still signed in on the...
  7. Account Recovery

    in XBoX Accessibility
    Account Recovery: I am a regular user of Microsoft. I used to play Minecraft with my friends until one event happened. My account got hacked by a hacker. I have tried multiple times to resolve this issue, actually,...
  8. Xbox child account locked out MS Recovery not working…

    in XBoX Accessibility
    Xbox child account locked out MS Recovery not working…: Hi. I can only guess that my child’s account has been hacked as it’s been locked out, the steps I’ve taken so far:- 1 completed account recovery form 2 reset password 3 sign in due to...
  9. My Microsoft account has been hacked, he has changed the recovery email too.

    in XBoX Accessibility
    My Microsoft account has been hacked, he has changed the recovery email too.: I want to get my account back or just stop him from continuing with my account. I have changed all passwords related to the account as recommended by Microsoft. However I just really need help and...
  10. Locked out of my account, too many password attempts. Account recovery form always fails as...

    in XBoX Accessibility
    Locked out of my account, too many password attempts. Account recovery form always fails as...: It's linked to my Xbox account of over 15 years. I dont care too much for the actual email account itself, I just want to have access to my xbox account as its got all my data and i am still...