Account Recovery Failure

Discus and support Account Recovery Failure in XBoX Accessibility to solve the problem; I'm locked out of my account. I've put in all the information asked of me; my credit card information, old passwords, recovery question, network ID,... Discussion in 'XBoX Accessibility' started by CarpetElf, Aug 5, 2022.

  1. CarpetElf
    CarpetElf Guest

    Account Recovery Failure


    I'm locked out of my account. I've put in all the information asked of me; my credit card information, old passwords, recovery question, network ID, serial number, etc... I cannot fathom how this isn't enough. It is beyond my scope of understanding. I try to create a new account and it's been two hours and I've yet to receive the confirmation email. My wife's email is locked too. The support options lead in a circle, with the vast majority of search results being "log-in to fix this problem". The phone service redirects me back to the website too. Who designed this system? The IRS, DMV, and Sony could've gotten together to tank this company and still come up with a less annoying system. I just want to log-in to my account and play my stupid One Piece game, why is this so difficult? I don't know what else to do. Is there a major oversight on my part?

    :)
     
    CarpetElf, Aug 5, 2022
    #1
  2. JosefLBohorquez Win User

    Account Recovery Failure

  3. CarpetElf Win User

    Account Recovery Failure

    It's saying the password is incorrect but I haven't changed it and then when I go to recover it I get an email saying I didn't provide enough information.
  4. CarpetElf Win User

    Account Recovery Failure

    What am I supposed to do regarding my billing info and recurring subscriptions? And like, Gamepass?
  5. JosefLBohorquez Win User

    Account Recovery Failure

    Sorry to hear that, I really don't like to give bad news but regarding to recover an account. Microsoft only offers the recovery form.

    Due to regular support is not able to access / share / modify account detail, privacy and security policies restricts that

    You may need to keep trying to the recovery form.

    Try filling it with different but accurate info CarpetElf
  6. CarpetElf Win User

    Account Recovery Failure

    I have done both but to no avail. My recovery phone number has since changed and since I can't log in, I can't change the number.
Thema:

Account Recovery Failure

Loading...

  1. Account Recovery Failure - Similar Threads - Account Recovery Failure

  2. I need help with account recovery, but I don’t know what to do

    in XboX Insiders
    I need help with account recovery, but I don’t know what to do: So basically, what happened is my Xbox unplugged through all over a month and I plugged it back in into place a single player game being Batman Arkham Knight, but when I walked back in, it said my...

  3. Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account

    in XBoX Accessibility
    Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account: Dear Microsoft Support, I’m writing regarding my purchase of Minecraft: Java & Bedrock Edition, originally made through my Microsoft account *removed due to PII policy*@gmail.com. Recently, I...

  4. account recovery form

    in XBoX Accessibility
    account recovery form: someone give me the link for account recovery form for xbox Moved from Microsoft Teams / Unknown/other / Other 3972869c-2523-43b9-9f3f-cc65bd68d4f5

  5. Hi someone has hacked my Microsoft account and changed my password and recovery email how...

    in XBoX Accessibility
    Hi someone has hacked my Microsoft account and changed my password and recovery email how...: Hi someone has hacked my Microsoft account and changed my password and recovery email how can i get this fixed d62f6512-1dcd-470f-b470-7ceeaf8db3a6

  6. Account Recovery

    in XBoX Accessibility
    Account Recovery: My son plays Minecraft on an Amazon Fire tablet using an Amazon Kids account my wife set up about a year ago. She doesn’t remember the email or any account info. He’s still signed in on the...

  7. Account Recovery

    in XBoX Accessibility
    Account Recovery: I am a regular user of Microsoft. I used to play Minecraft with my friends until one event happened. My account got hacked by a hacker. I have tried multiple times to resolve this issue, actually,...

  8. Xbox child account locked out MS Recovery not working…

    in XBoX Accessibility
    Xbox child account locked out MS Recovery not working…: Hi. I can only guess that my child’s account has been hacked as it’s been locked out, the steps I’ve taken so far:- 1 completed account recovery form 2 reset password 3 sign in due to...

  9. Account recovery /transfer

    in XBoX Accessibility
    Account recovery /transfer: Hi, Last year, my minecraft account got hacked and at the same time, since it is now linked I also lost control over my microsoft account. The hacker deleted my email adress, so i have no way...

  10. My Microsoft account has been hacked, he has changed the recovery email too.

    in XBoX Accessibility
    My Microsoft account has been hacked, he has changed the recovery email too.: I want to get my account back or just stop him from continuing with my account. I have changed all passwords related to the account as recommended by Microsoft. However I just really need help and...