Account Recovery (Childhood Account)

Discus and support Account Recovery (Childhood Account) in XBoX on Consoles to solve the problem; Hi, I have been trying to recover my very old Xbox 360 and then Xbox one account from my childhood for nostalgia purposes and to contact some old... Discussion in 'XBoX on Consoles' started by alex_204, Nov 28, 2020.

  1. alex_204
    alex_204 Guest

    Account Recovery (Childhood Account)


    Hi, I have been trying to recover my very old Xbox 360 and then Xbox one account from my childhood for nostalgia purposes and to contact some old friends who will be on that account. I have filled in numerous recovery forms to no avail. Is there any other
    way to speak to someone from microsoft who will be more understanding and can review the information I have provided? As I believe they will understand this is my account rather than a robot just turning down each recovery form automatically. I have provided
    a lot of information but I still get rejected, of course I do not remember every minor details as I was young when i started the account.

    :)
     
    alex_204, Nov 28, 2020
    #1
  2. warrenwiggins Win User

    Xbox not letting me get my account back

    hey,

    i definitely have the same issue but mine is a little more complicated than that. my childhood Xbox account hasn't been signed in for at lease 3 years. I no longer have access to the recovery information for that account and the recovery emails.

    i wish i could actually get on the phone with a support agent to recover my account.

    also my security question is so out of date i have no way of knowing the answer of that specific question either.. also the email that is used to recover the account is my brothers and he no longer has access to that live account anymore either..
  3. Smwutches Win User

    Childhood Account Banned

    Unfortunately they gave you incorrect information. The enforcement teams are the only ones who handle bans and they do not use the forums.
  4. Kenevan Murray Win User

    Childhood Account Banned

    i was told by Xbox Live Support Chat to create a forms post and hopefully one of the Xbox Admin team can help
  5. Smwutches Win User

    Childhood Account Banned

    Submitting a case review is the only way to possibly have the ban lifted. Since it happened over 12 months ago, that is no longer possible so there is no way to have the ban lifted.
  6. Jurgen1488 Win User

    How do i set up xbox time limits without a child account?

    You have to set whether the account will be adult = no borders or childhood and it is in privacy & security.
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Account Recovery (Childhood Account)

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