Account Problems and VIP Stuff out of stock..

ShaDoWCoRE X · Apr 13, 2018

Hello,

I keep getting the message that there is a problem with my account. What does that mean?

And the vault is always empty.. I wanted to save my gems for something more expensive, but now that the service is closing, I can't get anything or what?? At least I wanted a 12 month gold subscription.. How can simple digital codes be out of stock guys? I'm
using rewards since 2012 and I never got something from there. Now it's closing and I don't even get one thing???

:)

XBLRewards8 · Apr 13, 2018

VIP GEMS OUT OF STOCK

Hello RaineVD,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which already happened in the beginning of May. We'll be restocking with many of the items members have
asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.

XBLRewards8 · Apr 13, 2018

VIP Vault out of stock

Hello Stopher Sylvia,

We hear your feedback about Out of Stock or unavailable items in the MyVIP Vault. We are doing a series of MyVIP Vault restock deployments, the first of which will be happening in the beginning of May. We'll be restocking with many of the items members have
asked for. Keep an eye on the @XboxLiveRewards Twitter handle for Vault restocking and prize announcements.

XBLRewards3 · Apr 13, 2018

Hi ShaDoWCoRE X!

We are unable to make a deposit to your Microsoft account because your Xbox Live locale does not match your Xbox Live Rewards locale. In order for us to make a successful deposit, these need to match. You'll need to change your Xbox Live locale to Germany
from the Commerce page.

The Vault will be restocked with more items soon. Thanks for your patience.

XBLRewards3

Hi ShaDoWCoRE X!

We are unable to make a deposit to your Microsoft account because your Xbox Live locale does not match your Xbox Live Rewards locale. In order for us to make a successful deposit, these need to match. You'll need to change your Xbox Live locale to Germany
from the Commerce page.

The Vault will be restocked with more items soon. Thanks for your patience.

XBLRewards8

Hello AbrahamAkil,

We’ll be updating the vault with new items and restocking popular ones on a regular basis, so be sure to check back often! There is currently to see an offer after it is over. After reviewing your account, we see nothing that would have completed any offers.
You made a Free to Play purchase of ten and five dollars in February and March, for example, but those single purchases would not have completed any offer.

JoeKinng1

Don't worry you are going to get a very generic comment from support and they will lock the thread. Pretty simple, they know they are screwing us over with this conversion and just don't care.

Exactly exactly I've gotten the same answer for this problem 10 to 15 times. It's clear they don't care about their customers

XBLRewards8

Hello JoeKinng1,

We responded to this question at (https://forums.xbox.com/en-US/thread/7ac32710-a5af-4a80-b9d8-1a18edeeace5). Regarding your question about Credits, we see you received
your payback for your purchase in February. If you are referring to April payback, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

Also, please note that consumables like your Far Cry 5 currency purchases are not eligible for MyVIP, and will not award payback.

JoeKinng1

Come-on Microsoft quit screwing your customers quit being so cheap fix the problem please before you start losing customers

Account Problems and VIP Stuff out of stock..