Account problems and more

Discus and support Account problems and more in XBoX on Consoles to solve the problem; For the past 2 days I have experienced a rather bizarre problem on my Xbox One. I have it set to log in under my account when it is turned on. When I... Discussion in 'XBoX on Consoles' started by GearsMatrix301, Dec 23, 2015.

  1. Account problems and more


    For the past 2 days I have experienced a rather bizarre problem on my Xbox One. I have it set to log in under my account when it is turned on. When I am playing under my account I can't access Community, OneGuide, the Store, my own account info, my messages
    (I've probably gotten every error message possible). Basically, the only this I'm able to do while under my account is play games and that's it. But when I sign out of my account everything is accessible again. I'm curious if this is a common issue with people
    currently or my Xbox is just broken. Please respond as soon as possible. Thank you.

    :)
     
    GearsMatrix301, Dec 23, 2015
    #1
  2. Problems, problems, and more problems!

    Signing into this email address gave me a completely different unused gammertag. Now theres a few hundred dollars worth of games mostly I cant access because of this. My gammertag that made the purchases is "duckynducky" and the email for that gammertag
    is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. Now when I sign in with that email I'm given a gammertag profile that's at a big fat 0 for achievement points, cant receive any of my cash purchases and was given the name . What kind of dirty joke is this? IDK what kind of moss
    were talking about being mailed to me, but Id prefer NO MOSS AT ALL! I'm not interested with this offer, feel free to pass it on elsewhere. I just want my original gammertag back "duckynducky" which had a lot of purchases on it. My home address
    for "duckynducky" is:

    777 college pk. dr. SP. #95

    Albany, OR 97321 (or 97322 due to the city splitting and adding an area code)

    Please HELP this IS NOT very funny Microsoft & XBL. sounds like code for some crap weed maybe slightly funny but your suppose to be professional!
     
    MailableMoss13, Dec 23, 2015
    #2
  3. All the problems and more

    My unit is garbage. No games install. Not after factory reset, not after modem reset, not while connected to modem, not while disconnected from modem. Once the game reaches 50 percent it says "ready" but when you select it, it doesn't open or continue to
    install. Also, select an app, such as blu-ray or skydrive (apps I was able to install) and it might open, OR, a completely different app may open instead. COD has had 14 hours of total install time so far with not one second of gameplay. This one is getting
    returned. I'm not putting another minute of work in to it after nearly 6 hours of personal time at the console and a total of 14 hours attempting to install. FYI, nothing is wrong with my wifi network. I have a premium package and all other internet devices
    work perfectly fine. Xbox is asking me to go above and beyond the "call of duty."

    Nearly 700 dollars in and not one game played.
     
    Don Lammermoor, Dec 23, 2015
    #3
  4. ll Vindras ll Win User

    more problems.....

    not sure on the router model, but its wireless connection. ive been thinking of moving my router up to my room where my box is, but i dont wanna flub it up by mistake. going wired isnt an option for me either.
  5. Snake Eyes 2N Win User

    more problems

    Hey there everyone!

    If you're installing a game to your Xbox One console from a disc and it seems to be frozen (meaning it's sitting at a lower percentage for an extended period of time), have no fear! We're here to help!

    Give the following steps a shot:

    Cancel your download

    Disconnect your Xbox One console from your network.

    Hold down the power button (on the console) for 5-10 seconds until the console powers off.

    Power the console on again.

    Retry the game install again without connecting to your network.

    Once the game has completed installing, you can reconnect to your network and download any needed updates.

    Check out the Xbox One Downloadable Content home page for more information!

    If the above steps worked for you, great! We're stoked to hear it!

    If not, please let us know and we'll be happy to assist from there. ^_^

    Do you have an idea to improve Xbox for everyone? Share it with us at Xbox Feedback!
  6. RobertBuckalew Win User

    more problems.....

    might be connection issues , what modem and router are you using , wired or wireless ?
  7. onyxishere Win User

    more problems

    Sorry to hear it. If the screen is stuck please try holding the power button on the console for 10 seconds until it shuts down. That should solve the issue.
  8. TheStMichel Win User

    More Headset Problems :)

    That's not good, first off. I'm sorry you're experiencing this issue. Second, have you tried testing your mic or headset by using the "test the headset" steps from the

    Xbox One Chat Headset Troubleshooting.


    I'm assuming this is an Xbox One Headset, If it doesn't pass the test that may warrant for a replacement. If it does pass, it may have a secondary cause.

    If that doesn't seem like the issue there is a very helpful support page for
    parties on the Xbox One
    .

    Let me know if any of these fix your issue.
Thema:

Account problems and more

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