Account permanently banned for no reason at all causing me to lose all games, purchases,...

Thank you microsoft for permanently banning my account for no apparent reason (gave no details, and instantly denied my appeal) causing me to lose all my games and purchases simply because somebody was gamesharing with a friend. I’m very disappointed because i’ve lost all my games, purchases, and progress.

Gamesharing with friends is actually a bannable offense so if thats what you were doing than that is actually something against the rules and something they do ban for.

Please somebody help me this happened months ago now and i’ve been so disappointed about it i tried all these things when it happened.

Hi there,

nobody in here can help with Enforcement related issues or questions. Best to go to Enforcement website here for information:

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

I believe my account was permanently banned. When I go to enforcement on the desktop site it says 2 weeks. But when I try to login to my account on my console it gives me the permanently banned message and won't even let me sign in offline. So I'm thinking my two week ban was a trigger for the permanent ban as it was a repeated offense. My question now is can I reverse a permanent ban or no? Do I lose all of my games?

That's the price you pay when you break the rules

You cant make purchases on banned accounts

It would've occurred AFTER

you made the purchase

When you are suspended permanently it's always Is for a serious offence

Keep in mind there are categories that are included with permanent bans beyond phishing including egregious offences

Usually they state all the reasons you can be banned permanently

You forfeit access go any dlc or games you purchased