account or device ban/suspended bug. Checked the enforcement support section but it says I...

Heya Daelightful,

.Hmm that's odd because even if you had a previous account get banned or suspended you can still make a new one and as long as you follow Tos and Coc you should be fine, unless it's a hardware or a device or IP ban then your accounts will get suspended almost immediately after you make em.

.From my understanding you got a suspension and had an appeal and the enforcement team always include the reason why in the enforcement history, welp we can't do anything for you on here and Xbox support and enforcement team never checks forums so all I can say is either check the reason why in the enforcement history and wait for a new appeal or just make a new account on another device or network if it gets banned as well then it's either a device or hardware or an Ip ban.

.See why you're account was banned or suspended here:

https://support.microsoft.com/en-us...box-live-87d8f88a-d45f-1955-d39f-deb3a64bd6cd

.Check your enforcement history here:

https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

If this helped you in any way please rate yes or no Below and thank you ✌🏻♥️

Brian O.

It doesn't show up on the enforcement website at all. Is there a seperate section for device bans versus account bans?

I as well am having same issue. Installed win 11 today after hardware issue yesterday.

Upon Installing the xbox app It will not log in saying there is a ban or suspension and directed me to the Authority page. There it listed no ban or suspension both in history and live. Been a member for 20 years and never been suspended

Hi, I hope you're doing great out there. I am an Independent advisor here to help you with your concern.

Can I have the exact message that you're getting? Also, is this happening whenever you're trying to sign in just on Xbox App or when you launch the app, it immediately appears?

This is not the place to inquire about account suspensions as the enforcement team doesn't read this section of the forums. Instead, post your suspension inquiry in the My LIVE account was suspended section of the support forums at

forums.xbox.com/.../41.aspx as the enforcement will only look into account suspensions at that section of the support forums. We, the community and ambassadors cannot tell you why your accounts got suspended, only the enforcement team can.