account login, internet connection

Hi Michal. My name is Kyle and I'm an independent advisor.

If the console works fine and log in when connected to your hotspot, it is likely an issue with your home network. If possible, have you tried connecting your console with a LAN cable instead of WiFi? This may help isolate the issue.

If the issue doesn't happen with a wired connection, it could be caused by the WiFi's signal. If the issue persists with the wired connection, it may be related to your router's configuration or your ISP's connection.

For help with troubleshooting and improving your home network, I advise contacting your internet provider and/or router manufacturer.

Thanks,
Kyle

for me to connect to the internet to go to the browser but cant to that with login to the account

Sounds great!

May I then suggest to do the following?

1. Check your internet connection
2. Logout and login again with your account

Im also geting the same error; for me it worked yesterday and today it gave me the error when i try to login into my account i tried what you said and still doesnt work. when i try to connect to a network the network gets connected and the internet does
too but it fails to connect to Xbox live. I have tried login in with other peoples account and doesnt let me either...

I usually try to login with my Xbox account only when connecting, the App does not have an option to put the proxy credentials to authenticate on my network. And so the App claims that I do not have a connection to the internet due to the absence of such
authentication.

Thanks