account login, internet connection

Discus and support account login, internet connection in XBoX on Consoles to solve the problem; I have a problem connecting to wifi and then logging into my account. When I use the hotspot on my mobile phone, everything works as it should. But... Discussion in 'XBoX on Consoles' started by Michal Rozšafný, Jan 29, 2024.

  1. account login, internet connection


    I have a problem connecting to wifi and then logging into my account. When I use the hotspot on my mobile phone, everything works as it should. But when I use the home wifi, although the console says it is logged in to the internet, it can't log in to the account when I look at the login detail, so it looks like the console is constantly connecting and disconnecting to the internet. I have tried restarting the modem, expander and console but nothing has helped. Previously everything worked as it should and nothing changed. Can anyone advise? Thanks.

    :)
     
    Michal Rozšafný, Jan 29, 2024
    #1
  2. kyle_m4496 Win User

    account login, internet connection

    Hi Michal. My name is Kyle and I'm an independent advisor.

    If the console works fine and log in when connected to your hotspot, it is likely an issue with your home network. If possible, have you tried connecting your console with a LAN cable instead of WiFi? This may help isolate the issue.

    If the issue doesn't happen with a wired connection, it could be caused by the WiFi's signal. If the issue persists with the wired connection, it may be related to your router's configuration or your ISP's connection.

    For help with troubleshooting and improving your home network, I advise contacting your internet provider and/or router manufacturer.

    Thanks,
    Kyle
  3. McSwain692 Win User

    cant connect to internet

    for me to connect to the internet to go to the browser but cant to that with login to the account
  4. Zatomas Win User

    messege

    Sounds great!

    May I then suggest to do the following?

    1. Check your internet connection
    2. Logout and login again with your account
  5. Sarlekos Win User

    Error code: 8015190E - HELP PLEASE! D:

    Im also geting the same error; for me it worked yesterday and today it gave me the error when i try to login into my account i tried what you said and still doesnt work. when i try to connect to a network the network gets connected and the internet does
    too but it fails to connect to Xbox live. I have tried login in with other peoples account and doesnt let me either...
  6. wiictor03 Win User

    Proxy Authentication in App Xbox

    I usually try to login with my Xbox account only when connecting, the App does not have an option to put the proxy credentials to authenticate on my network. And so the App claims that I do not have a connection to the internet due to the absence of such
    authentication.

    Thanks
Thema:

account login, internet connection

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