Account lock issue

Discus and support Account lock issue in XBoX Accessibility to solve the problem; I have been locked out from my microsoft account and i can't log in neither on microsoft or xbox, i have made an appeal on 2 of may and i haven't... Discussion in 'XBoX Accessibility' started by • kolt •, May 25, 2023.

  1. • kolt •
    • kolt • Guest

    Account lock issue


    I have been locked out from my microsoft account and i can't log in neither on microsoft or xbox, i have made an appeal on 2 of may and i haven't received an answer yet. Can somebody help me if they got the same issue, what do i do, go to an URL or something. I got my ticket number and everything
    Account lock issue [​IMG]

    :)
     
    • kolt •, May 25, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    Account lock issue

    Thank you for your response.

    May I know when was the last time you submitted the ticket? If it's recent, wait up to 24 hours.

    If you still haven't received any response, kindly re-submit your account reinstatement request here at this link:

    https://www.microsoft.com/en-us/concern/reinsta...

    You will receive an update from a Microsoft Employee within 24 - 72 hours.

    Thank you so much for your time. I hope you have a great day!
  3. Darhyl Mayte Amizola Win User

    Account lock issue

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    If I may ask, may I know the exact error message upon attempting to sign in to your account on account.microsoft.com, please?
  4. • kolt • Win User

    Account lock issue

    I know but i haven't received an answer since 23 days, and they told me that it usually takes up from 72 hours. My question here is how much do i have to wait: https://answers.microsoft.com/en-us/xbox/forum/xba_profile-xbo_accmgm/how-long-does-microsoft-take-to-respond-an-account/f6dce858-9f36-4766-b4b7-93371edcc213
  5. Onyx Is Here Win User

    Account lock issue

    I'd say 23 days may be a bit of a long wait then. What I would suggest is to log in to https://support.xbox.com/contact-us and start a chat. When you get to a fellow Xbox gamer ask to be escalated to a Microsoft Advocate.

    Make sure you have your reference number from the previous conversation handy when you do this.
  6. • kolt • Win User

    Account lock issue

    Hello the problem i receive is that when i try to log in it just says this:

    [Your account has been locked

    We've detected some activity that violates our Microsoft Services Agreement and have locked your account.

    Unlocking your account

    To unlock your account, you'll need some additional assistance. Navigate to "aka.ms/compliancelock" and we'll get you to the right place.]

    I already made a ticket to review my account but as i said i haven't received a response yet
Thema:

Account lock issue

Loading...

  1. Account lock issue - Similar Threads - Account lock issue

  2. Locked out of Xbox account without solutions

    in XboX Insiders
    Locked out of Xbox account without solutions: On 4/2 I changed my password and bought Clair Obscur: Expedition 33 on my XBOX account. Since then I've been locked out of my account. I have access to both my account email and 2FA phone number....

  3. Randomly locked out of my Microsoft account I need help

    in XboX Insiders
    Randomly locked out of my Microsoft account I need help: So I woke up this morning and tried to go on the xbox app once I opened it,it said account has been locked due to multiple violations of our guildlines but I haven't done anything so I clicked...

  4. My Account is locked over 10 years old only ever used it too play minecraft no way to login

    in XBoX Accessibility
    My Account is locked over 10 years old only ever used it too play minecraft no way to login: My over 10 years old account is locked only ever used it too play minecraft no way to login, even after mirgrating the account to a new email, but my new email has created an overlapping xbox...

  5. Outlook/Xbox account temp locked filled out the form spoke to many people all giving me...

    in XBoX Accessibility
    Outlook/Xbox account temp locked filled out the form spoke to many people all giving me...: Hi have had my account many years I got locked out of my account I filled a form in after speaking with someone on live chat they gave me the incorrect form. I found out after speaking to a human...

  6. Xbox child account locked out MS Recovery not working…

    in XBoX Accessibility
    Xbox child account locked out MS Recovery not working…: Hi. I can only guess that my child’s account has been hacked as it’s been locked out, the steps I’ve taken so far:- 1 completed account recovery form 2 reset password 3 sign in due to...

  7. Locked out of account due to changed phone number – ACSR failed, need supervisor escalation

    in XBoX Accessibility
    Locked out of account due to changed phone number – ACSR failed, need supervisor escalation: I’ve been locked out of my Microsoft account since changing phone numbers and cannot use the Authenticator app. The account recovery form has failed multiple times and support keeps redirecting me...

  8. My microsoft account has been locked

    in XBoX on Windows
    My microsoft account has been locked: I did nothing but played minecraft and my account has been locked for "suspicious activity". I have an access to my linked gmail (and gmail safety phone number too), but I can not use it (it says...

  9. Urgent Account Recovery Issue – Locked Out for Nearly a Year

    in XBoX Accessibility
    Urgent Account Recovery Issue – Locked Out for Nearly a Year: I have been locked out of my Microsoft account for nearly a year due to multiple failed login attempts. Despite following all recommended recovery steps—including filling out the account recovery...

  10. Account lock issue

    in XBoX Accessibility
    Account lock issue: Hello i got my Microsoft/xbox account locked and i can't login, i made an appeal 6 or 7 days ago and i haven't received a response yet, i want to know if there's any microsoft worker that could...