Account.live.com wont send verification code to phone

Hey there,

In this particular case, you'll want to contact the chat/phone teams. You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

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Xbox Forums Staff

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HERE for the best info.

Are you able to sign into account.live.com? If so, then does it tell you "looks like someone is using your account"? If so, when you send a verification code to the email, are you able to recover said verification code? if no then that's you not keeping
up to date on YOUR info.

There should be an option to send a verification code through your landline or cell phone.

Hi Plex,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to Minecraft. I understand that you don't receive the security code that's being sent to you. Are you referring to a mobile or email?

If email, please check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox.

Does your alternate email address end in @outlook.com, @hotmail.com, @live.com, or @msn.com?

If so, you're using one Microsoft account to verify another Microsoft account. This can make it tricky to keep track of which one you're signed in to. When you sign in to the second account (to get the code sent to that email), most browsers automatically sign you out of the first account (the one that's actually requesting the code).

To get your verification code:

Using a browser in privacy mode, sign in with the first account. This lets you stay signed in to both accounts at the same time.

When you're prompted to enter the verification code that was sent to your alternate email address, don't close the browser window.

Open a new window in privacy mode. Ctrl + Shift + P is the shortcut for InPrivate Browsing in Microsoft Edge and Internet Explorer. If you're using a different browser, check that browser's help for info about privacy mode.

In the new window, sign in to your alternate email account and look for the message from the Microsoft account team. Copy or write down the verification code from the message.

Return to the window that is asking you for the verification code. Enter the code and follow the instructions.

Regards,

Alvaro

I think you should turn on Two-step verification for your account so that to login you'll need your password plus a code from your phone.

To do so go to https://account.live.com/proofs/Manage/additional and enable it in the section Two-step verification.