Account kept getting locked

Chas Omer Madlos · Feb 2, 2025

I just bought this game called Minecraft on playstore for my sister, then created a microsoft account for her. However, the account I used to sign in to that game would get locked the next day. This happened twice where I can't get to unlock the acccount, instead I created another account, and that account got locked the day after. It stated that I seemed to "violate" the terms of microsoft. I have no idea what that violation is for all I did was create an account, and signed in that account to the game.

It always seeks to get a code from a phone number, and yet says that that verification method is notworking. What should I do? I can't always make an account just for it to get locked again.

:)

Alvaro A-

Hi Chas,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that the Microsoft account that you created for your sister got locked. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been locked: https://support.microsoft.com/en-us/account-bil...

If the initial process did not work for you, check your account status or reactivate your account by going to the Microsoft services account reset page: https://go.microsoft.com/fwlink/p/?linkid=874120

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/en-us/contactus

Regards,

Alvaro

dual skorpionz

But he kept flying away before I could get a 2nd lock or shot, and would come back in literally 5-10 seconds with full health...how do you counter that? I kept locking him but not shooting just to let my team get to land (we did win), but it was completely
impossible to take the guy down from the ground...

II PARALLAX II

....just remember, if you haven't used it...don't get froggy with it....first the CITV has to lock-on, then the tanker has to lock-on as well....two separate lock-on's.....I kept trying to tell the tanker I was riding with this last night but he wouldn't
listen

kaishkaish

Contact Xbox Support about this issue. You can contact them here: https://support.xbox.com/contact-us#0

Also be sure you have two-factor authentication enabled on your Xbox Account.

Likwid16

According to the Xbox Community Standards, you shouldn't use multiple accounts to unfairly manipulate your multiplayer rank.

Account kept getting locked