account issue

Discus and support account issue in XBoX on Consoles to solve the problem; i entered my email address and password correctly but it will not log me into xbox one i already restored to default and still the same thing... Discussion in 'XBoX on Consoles' started by xFKx Bully357x, Jan 6, 2016.

  1. account issue


    i entered my email address and password correctly but it will not log me into xbox one i already restored to default and still the same thing

    :)
     
    xFKx Bully357x, Jan 6, 2016
    #1
  2. Account region issue

    I just got a used XBOX 360.
    I live in Cyprus, where XBOX Live is not supported, so i decided to choose UK as my country (did the same with PSN). I was planning on topping up my account with pre-paid cards.
    I managed signing up for XBOX Live trial and i also purchased 4 codes for Gears of War games from ebay. I managed redeeming the first one (using a VPN on my PC) and initiated the download on my console, i left it downloading and went to sleep.

    Today, i couldnt find the game in my games list. I went through the purchase history, the game was there, but the Play option just redirected me to the "My games" section. So, i decided to download it again, assuming download was interrupted somehow. And around 80% download stopped and i didnt see any error message (i might have missed it). But after some google search, i found out it has something to do with the region (probably my actual IP is d

    So, anyone has any ideas how to resolve this mess?
    thanks
     
    Pana-Wan_Kenobi, Jan 6, 2016
    #2
  3. ShallaTSoni
    ShallaTSoni Guest
    Weird Xbox Live Account issue?

    It been strange it only happened on video marketplace, fine under games?
     
    ShallaTSoni, Jan 6, 2016
    #3
  4. oOUTSIDERo62
    oOUTSIDERo62 Guest

    account issue

    oOUTSIDERo62, Jan 6, 2016
    #4
  5. {Parity}
    {Parity} Guest
    Sometimes these type of issues requires a call to the telephone help line @ 800-469-9269. Good Luck!
     
    {Parity}, Oct 31, 2018
    #5
  6. XBLRewards8 Win User

    Issue With Account

    Hello jarheadbodog,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  7. Lapsa - The Sabot-Fo Win User

    Account issues.

    Thanks every-one for your help, I managed to get it working.
  8. DigitalAssassin Win User

    Account issues

  9. THEOWENKILLER Win User

    account issues

    You are silver,you need to buy gold.
  10. Nathan Roberts (Sunk Win User

    Account Issues?

    Hey there, Boric

    Changing account information

    If your unable to change your account information through your Xbox One console, then please head over to
    https://account.live.com and sign into your Microsoft account. You will be able to change your bank and billing information through that link, and it will save on your Microsoft Account. This should update
    onto your Xbox One account, as the Xbox Account gets this information from your Microsoft Account.

    You can also change your account information through the Xbox website here:
    https://account.xbox.com


    Please note, because your accessing sensitive information, you may get greeted by a security challenge when logging onto the websites. This is normal, and it is Microsoft's way of making sure it is you (The account holder/owner) that is wanting to access
    this information.

    Also, if you are wanting to change your bank and billing information, but have an active membership on your other payment method, you will be able to add a different payment option but you won't be able to delete the old payment option unless the subscription
    expires on it. This also goes for any other subscription that is using that payment option, so if your wanting to delete any payment options and find you can't. Please check to see if you have any active subscriptions.

    If you find you do, you will need to make sure you turn off auto renewal. For all subscriptions for your Microsoft account, you will find these through the first link I provided to you at the top.

    Not able to log into my account

    Please delete your account from the Xbox One console, then do a hard reset. Once the Xbox has shut down, please power the console back on and re download your Xbox profile back onto your Xbox One. This should then, hopefully, allow you to sign back into your
    Xbox account.



    I hope this helps you get back onto your Xbox Account, and change your information.

    Regards,
Thema:

account issue

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