Account information gone

Discus and support Account information gone in XBoX Accessibility to solve the problem; Hi, Recently my microsoft account was deleted (I was active it just went gone) and i though it was a glitch so i maked a new account with the SAME... Discussion in 'XBoX Accessibility' started by G. Dunnewind, Jul 2, 2022.

  1. G. Dunnewind
    G. Dunnewind Guest

    Account information gone


    Hi,

    Recently my microsoft account was deleted (I was active it just went gone) and i though it was a glitch so i maked a new account with the SAME email. But then I saw my info was really gone and i did the recover system stuf thing but no result.

    So how can i get my information back or can i move it on my new account?

    Gr G.Dunnewind

    :)
     
    G. Dunnewind, Jul 2, 2022
    #1
  2. Lucas Lauer Win User

    Account information gone

    Hello, G.. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I don't like to give people bad news, but if your old account was hacked and deleted, nothing can be done. I'm really sorry about this.

    Nothing can be transferred from accounts and you will not be able to restore games or purchases to this new account.

    You can try to talk to Microsoft support, but they will tell you the same thing.

    I'm really sorry about this. I hope you understand.

    Feel free to ask back any questions.
  3. ChocolateThunda Win User

    Information gone

    Same with me. @xboxsupport was unable to provide any assistance
  4. ChocolateThunda Win User

    Information gone

    Same with me. @xboxsupport was unable to provide any assistance
  5. mike90ramirez Win User

    Information gone

  6. steeledwand7664 Win User

    xbox wont play any of my downloaded games

    Have you gone to your account at account.microsoft.com and changed your billing information there to Australia or do you still have it set to the UK?
Thema:

Account information gone

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