account Information error

Discus and support account Information error in XBoX Accessibility to solve the problem; Xbox 360 is not bringing up any account information, therefore its saying we have to pay for the free game even though we have gold, status code:... Discussion in 'XBoX Accessibility' started by hauntedwitch, Nov 6, 2018.

  1. hauntedwitch
    hauntedwitch Guest

    account Information error


    Xbox 360 is not bringing up any account information, therefore its saying we have to pay for the free game even though we have gold, status code: 8c150009, can you fix this before the 15th

    thank you

    :)
     
    hauntedwitch, Nov 6, 2018
    #1
  2. isturbo1
    isturbo1 Guest
    Xbox One Child Account Information

    wasnt this question already asked?
     
    isturbo1, Nov 6, 2018
    #2
  3. CaolanNI
    CaolanNI Guest
    Xbox One Child Account Information

    As long as they can actually play Mature rated games online on this console then i'm happy.
     
    CaolanNI, Nov 6, 2018
    #3
  4. ShaneHepburn
    ShaneHepburn Guest

    account Information error

    Hi there,

    Thank you for contacting us, I have done some researching but the code you have given us doesn't support article explaining the issue. So I just want check to see if you haven't missed out on letters and
    numbers.

    • f the error code begins with the letter “E”, try searching on the first part of the code.

      Example For “E305 00000000 80000001”, search for “E305”.
    • If the error code is 24 digits long, try searching on the last 8 digits.

      Example For “Error 417f-xxxx-xxxx-xxxx-8007-2746” (where the letter “x” can be any number), search for “80072746”.
    You can also report this problem using the Xbox Insider Hub app so we can investigate it further:

    1. On your console, install the
      Xbox Insider Hub
      app (if you don’t already have it).
    2. Hold down the Xbox button on the controller.
    3. On the power menu, select Report a problem.
    4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.

    Xbox Error Status Codes | Xbox Support

    thanks

    shane
     
    ShaneHepburn, Nov 6, 2018
    #4
  5. Darkwolfecze
    Darkwolfecze Guest
    Awesome, thanks for the info.
     
    Darkwolfecze, Nov 6, 2018
    #5
  6. ShaneHepburn
    ShaneHepburn Guest
    No worrise bud is there anything eles i could help you with or the team here

    thanks

    shane
     
    ShaneHepburn, Nov 5, 2018
    #6
  7. Darkwolfecze Win User

    account Information error

    Awesome, thanks for the info.
  8. ShaneHepburn Win User

    account Information error

    Hi there,

    Thank you for contacting us, I have done some researching but the code you have given us doesn't support article explaining the issue. So I just want check to see if you haven't missed out on letters and
    numbers.

    • f the error code begins with the letter “E”, try searching on the first part of the code.

      Example For “E305 00000000 80000001”, search for “E305”.
    • If the error code is 24 digits long, try searching on the last 8 digits.

      Example For “Error 417f-xxxx-xxxx-xxxx-8007-2746” (where the letter “x” can be any number), search for “80072746”.
    You can also report this problem using the Xbox Insider Hub app so we can investigate it further:

    1. On your console, install the
      Xbox Insider Hub
      app (if you don’t already have it).
    2. Hold down the Xbox button on the controller.
    3. On the power menu, select Report a problem.
    4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.

    https://support.xbox.com/en-US/error-code-lookup

    thanks

    shane
  9. ShaneHepburn Win User

    account Information error

    No worrise bud is there anything eles i could help you with or the team here

    thanks

    shane
  10. InsanKilla clan Win User

    Just a easy question

    If you know your Microsoft account information but still can't sign in to your account, first confirm that there are currently no Xbox Live service alerts. If there are no current service alerts, browse
    a list of possible errors for information about common sign-in and Microsoft account error messages. If you don't see your error listed, use the Error & status code search tool to look up the error code and find information about that specific error. If neither
    of those work, go to your Microsoft account online.
    Learn more
  11. bowski477 Win User

    account information

Thema:

account Information error

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