account help

Discus and support account help in XBoX Accessibility to solve the problem; i have got the same email for 2 accounts and i cant get on my old one [remove-personal information] and have lost all contact with this account how... Discussion in 'XBoX Accessibility' started by macky2007, Sep 20, 2018.

  1. macky2007
    macky2007 Guest

    account help


    i have got the same email for 2 accounts and i cant get on my old one
    [remove-personal information]
    and have lost all contact with this account how do i fix this if anyone has awnsers please contact or comment if anything comes to mind

    :)
     
    macky2007, Sep 20, 2018
    #1
  2. Jack Le
    Jack Le Guest
    Help. My account got hacked

    My account has been banned from communications because someone hacked my account. Please help me.
     
    Jack Le, Sep 20, 2018
    #2
  3. cross44
    cross44 Guest
    Chinese Company Hacking Xbox Live Accounts

    Dude, that sucks . I've met a lot of people that had compromised accounts had to help my cuz when his account was.
     
    cross44, Sep 20, 2018
    #3
  4. XBF Brad A
    XBF Brad A Guest

    account help

    Hello macky2007 if you know the email you can try and recover it at account sign in log in follow prompts as forgot password to try and recover.

    If you do not know the email and you need to find the information you can contact us and agent can help try recover the account.

    In the even the agent is unable to verify you will have to remember the primary email on the account and use the first mentioned website to recover account.

    hope this helps

    thanks

    brad
     
    XBF Brad A, Sep 20, 2018
    #4
  5. macky2007
    macky2007 Guest
    hey brad sorry but your solving did not work they both have the same email together but when i put the email in it texts the phone it is an old phone and put away in the bin and i have lost hope in finding my account again but give further info if you think
    anything comes in mind
     
    macky2007, Sep 20, 2018
    #5
  6. XBF Brad A
    XBF Brad A Guest
    Hello Macky then what I would try is setting up a call with a support agent Contact Us | Xbox Support they may be able to provide more assistance than I can from
    here.

    Thanks

    Brad

    Xbox Forum Team
     
    XBF Brad A, Nov 5, 2018
    #6
  7. Boombaa Win User

    Account help

    Hi,

    No one will be able to help for this here, your friend must connect to the Enforcement site and raise a case review if he is eligible.

    And by the way as he is responsible for his account, it doesn't matter if someone else was able to use it, the suspension will probably not be lifted.
  8. Smwutches Win User

    Help with Account

    An account suspension would not suspend any other accounts on the console, but a console ban would. Console bans would not be listed on the enforcement site and there is no way to contact the enforcement team regarding them. You can try contacting support
    to see if they can check for a ban and to find out how long it is. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. Daft Badger Win User

    Account help.

  10. Daft Badger Win User

    Account help.

  11. Photonimus Win User

    Account help

Thema:

account help

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