Account Hacked. Recovery process doesn’t work and sucks!!!

You will want to start the account recovery process for a hacked account. Here is a link for that.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

Hi JosiahL9!

Unfortunately, there's no option to restore your purchases using a different account. Your licenses are account bound and cannot be be removed from the original account. You must have to go through the account recovery process in order to get back into your account.

If you knew the current email of the account, you may try to reset the account password through https://account.live.com/pw
***Make sure to sign out any account signed in to https://account.microsoft.com website before starting an account recovery.

If it doesn’t work, try to fill out the account recovery form on https://account.live.com/acsr

You may also use the Microsoft’s interactive tool here https://support.microsoft.com/account-billing/h...

Hello again, when you start the account recovery process you must put the email you had before being hacked, not the email that was put by the hackers.

It's strict for a reason due to pii laws

It's a severe penalty just hanging your account to anyone without validation

Data security is a must if you aren't providing correct info noone in the world will give you access rightfully so

Randomly guessing info is a huge security risk nor can they tell you what you got wrong which lets any random person to guess

You wouldn't want anyone to have access to your private info if they didn't prove that they are you

Your account would never be secure if that anyonre cam just access your account by guessing

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

No, it is not possible to transfer any content to another account even if you had access to the account.