Account hacked not recoverable

Discus and support Account hacked not recoverable in XBoX Accessibility to solve the problem; How can I get my account if it’s hacked back but the email is no longer usable and it was changed I don’t have anything to show but I know that the... Discussion in 'XBoX Accessibility' started by GHa GG, Nov 28, 2023.

  1. GHa GG
    GHa GG Guest

    Account hacked not recoverable


    How can I get my account if it’s hacked back but the email is no longer usable and it was changed I don’t have anything to show but I know that the email was right and the account email was changed and I can’t log back in please help me

    :)
     
    GHa GG, Nov 28, 2023
    #1
  2. Courtney Todd Win User

    Account hacked not recoverable

    Hello again GHa G,

    For security reasons, you cannot send emails here since this is a public forum, and we are all players like you. The only solution to recover an account is through the recovery form, here we cannot help you because of what was mentioned above that we are only players and Support does not deal with this type of cases either, so the only alternative is the form.

    I hope you understand, I wish you good luck.

    Best regards,
    Courtney.
  3. Courtney Todd Win User

    Account hacked not recoverable

    Hi GHa G, my name is Courtney and I would be happy to help.

    I am sorry that you are going through this situation, if your email was deleted, and you cannot fill out the account recovery form then I am afraid to tell you that unfortunately there will not be much to do to recover your account. You should keep in mind that this is a Microsoft public forum where we are players like you who help other players, we are not Microsoft employees.

    The only solution or alternative is through the account recovery form, which you can access through the following link:

    https://account.live.com/acsr

    I also want to mention that Support cannot help in this type of case since they are not authorized, so I say it again, the only solution is through the form.

    I hope you understand, I wish you good luck.

    Best regards,
    Courtney.
  4. GHa GG Win User

    Account hacked not recoverable

    The email that stole my account is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
  5. Ghaith Tariq Saeed S Win User

    Account hacked not recoverable

    I am sign in with the account on settings and Microsoft store but I cant get emails and forgot my password how can I return it?
  6. SwordofWhedon Win User

    Recovering Games from already deleted Xbox One account

    If you deleted the account the games went with it, and are not recoverable

    Transfers of assets between accounts is not possible
Thema:

Account hacked not recoverable

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