Account hacked/compromised

Discus and support Account hacked/compromised in XBoX Accessibility to solve the problem; My account has recently been compromised, the password and email has been changed. I just used the account recovery tool to get my account back, but... Discussion in 'XBoX Accessibility' started by Johnny Ruaro, May 9, 2023.

  1. Johnny Ruaro
    Johnny Ruaro Guest

    Account hacked/compromised


    My account has recently been compromised, the password and email has been changed. I just used the account recovery tool to get my account back, but the email is still on the account. It won't let me change the email for security reasons, and I get this message when I try to:

    "You can't do that again just yet As you recently recovered your security info, we'll prevent you from marking them as lost for 30 days. This is to prevent someone else who may have access to it from locking you out of your account.

    Click "Cancel" to go back to what you were doing."

    Please help me get this email off of my account.

    :)
     
    Johnny Ruaro, May 9, 2023
    #1
  2. sandy the hippy Win User

    Xbox recording audio in background

    If you believe that your account has been hacked, or is in some way compromised, check out this link

    Hacked Account solutions

    I hope this helps.
  3. MorseyBaby Win User
  4. Bradley Lamouche-bad Win User

    Xbox Support/Refund

    I’ve been hacked and accounts been compromised
  5. Miss Diggz Win User

    Hacked (account compromised)

    Hey there YMCMBvsOFWGKTA,

    I'm sorry to hear about this account issue. I would suggest checking out our
    Account Security support article
    on what to do if you believe your account has been compromised and follow along with the steps listed.
  6. Wille M. Win User

    Account hacked/compromised

    Hi, I hope you're doing great out there.

    I'm Wille, an Independent advisor and I am here to help you with your concern.

    Unfortunately this is by design, there is no way to change it. It is a security measure for the account.

    Monitor your account, if the hacker has access to the security information of the account you created, it is very likely that he will be able to undo this change and will be in this looping.

    That's why it's very important to keep your security info up to date and use different passwords across all platforms.

    Let me know if you have any questions. I would be happy to fix it.

    Hugs! :)
Thema:

Account hacked/compromised

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