account hacked but i made a new microsoft account

Discus and support account hacked but i made a new microsoft account in XBoX Accessibility to solve the problem; It all started when I wanted to play Minecraft. I was logged out and when I tried to log in it showed me a different email on my Microsoft account so I... Discussion in 'XBoX Accessibility' started by tongpay, May 20, 2022.

  1. tongpay
    tongpay Guest

    account hacked but i made a new microsoft account


    It all started when I wanted to play Minecraft. I was logged out and when I tried to log in it showed me a different email on my Microsoft account so I went to Microsoft support and wanted to make a report but I've made a new Microsoft account with the email I used in the Microsoft account that got hacked, which I think I shouldn't have done, so idk what to put in the support if I should put my email or the email of the hacked account.

    also, before, when I made my Microsoft account, it requires the birthdate, but I just put random stuff idk why. now, I need it to retrieve the hacked account but I forgot, is there a way I can recover it without it?

    any support is appreciated, ty account hacked but i made a new microsoft account :D (also sorry if this is the wrong category to post)

    :)
     
    tongpay, May 20, 2022
    #1
  2. SimonBasnet Win User

    account hacked but i made a new microsoft account

    does your email changed to rambler.ru?


    [​IMG]
  3. tongpay Win User

    account hacked but i made a new microsoft account

    Thanks, but what email do i use for the recovery? i made a new microsoft account with the same email as the email in my hacked account before it was changed and im afraid i might accidentally access the new microsoft account i made.
  4. tongpay Win User

    account hacked but i made a new microsoft account

    oh yeah it was. were u also a victim?
  5. Georges C. Win User

    account hacked but i made a new microsoft account

    Hello again, you should not have used the same email to create a new account, this can generate confusion when Microsoft investigates your request.

    When we lose an account, in the form we write the email we are trying to recover and provide all the data they ask to help with the investigation.
  6. Georges C. Win User

    account hacked but i made a new microsoft account

Thema:

account hacked but i made a new microsoft account

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