Account Hacked and Primary Alias is changed.

Discus and support Account Hacked and Primary Alias is changed. in XBoX Accessibility to solve the problem; A few hours back my account got hacked, I had 2fa and I even clicked on "no it's not me" when the hacker was changing account info but still didn't... Discussion in 'XBoX Accessibility' started by ShreemoyMondal, Sep 19, 2022.

  1. Account Hacked and Primary Alias is changed.


    A few hours back my account got hacked, I had 2fa and I even clicked on "no it's not me" when the hacker was changing account info but still didn't help. Now if I want to sign back it says that my account doesn't exist. Oh yes also I got the hacker's email address and as the other users have mentioned before it's a rumbler.ru account and the location was from Finland. Now I own some games on my Xbox accounts my question is how can I get these back? I tried getting it back from the account thing but as I said it said "Account doesn't exist" and my 2fa was on. I don't wanna spend it again also on Onedrive I got countless work-related data that I need. It's a nightmare.

    :)
     
    ShreemoyMondal, Sep 19, 2022
    #1
  2. ShreemoyMondal Win User

    Account Hacked and Primary Alias is changed.

    Thanks but I already got into touch with some support agents and it's in into queue for the escalation process now. But yes your links did help to get help from Microsoft. Thank you very much. Now I am just hoping to get my account back
  3. ShreemoyMondal Win User

    Account Hacked and Primary Alias is changed.

    Nope, Microsoft doesn't care about it at all. They just showed me a big fat L and said: "hahaha no we can't do that because we are a multi-billion dollar company and we don't care about your problems so if you wanna play the game buy it again." So I bought the games anyway again. Thankfully, the minigames I played in Minecraft had a co-op with my friend who helped me get my previous items back. But almost all my friends are lost where I played the minigame because I ain't able to contact them
  4. Eletricdrum Win User

    Account Hacked and Primary Alias is changed.

  5. ShreemoyMondal Win User

    Account Hacked and Primary Alias is changed.

    HI,

    I tried to recover from the link you have mentioned but it says that the "account doesn't exist"
  6. Shadowo Win User

    Account Hacked and Primary Alias is changed.

    Hello sir may I ask did you get your account back yet? I faced this problem too and idk how to solve it so if you did, could you tell me specifically how you got it back? Thanks a lot!
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Account Hacked and Primary Alias is changed.

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