account hacked and email changed to rambler@ru

Discus and support account hacked and email changed to rambler@ru in XBoX Games and Apps to solve the problem; Hello. Due to a malware i accidentally got, my account was hacked and the mail was changed. I can no longer access it. So far no customer support was... Discussion in 'XBoX Games and Apps' started by beeboFO, Nov 3, 2022.

  1. beeboFO
    beeboFO Guest

    account hacked and email changed to rambler@ru


    Hello. Due to a malware i accidentally got, my account was hacked and the mail was changed. I can no longer access it. So far no customer support was able to help me out. I didnt have anything important on it, minus minecraft, which ive also contacted mojang for to see if i could get it back. The whole migration thing might make it tricky, but i hope i can get it back. Worst case scenario and i cant get the account back at least they could lock it or whatevies. Thank you

    :)
     
    beeboFO, Nov 3, 2022
    #1
  2. JosefLBohorquez Win User

    account hacked and email changed to rambler@ru

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Beebofo

    Sorry to hear that your account has been compromised, you can try to recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    Please note that here in the forums no one can tell you the specific email / modify or share account details due to privacy and security policies
  3. Stephenpeo109 Win User

    Minecraft acount hacked

    IF u need i can send the email of the rambler i can sent
  4. Avery Schlatter Win User

    Hacked, Email Changed all in under 1 minute. Microsoft says they cannot recover my account. Game library now gone.

    My idea to help better protect an account is to not let people change their email address without a process.

    Someone took my password and circumvented the 2FA that is on there somehow and changed my email and then closed the account. All in under 1 minute.

    I will never be buying another Microsoft digital product again. The fact that your systems let a gmail account be changed to a .ru (russian) account and the 2FA changed, is terrible. There are hundreds of posts about this same thing happening to other people, (all with the same .ru email domain) yet Microsoft continues to operate the same. I suppose it's more money for Microsoft since most people would just pay for their games a second time. But not me.
  5. Tai Johnson Win User

    HELP PLEASE my microsoft account was hacked by a rambler.ru account

    Hi I tried 2 of the 3 methods but the response I get is that "this Microsoft account doesn't exist". I don't understand how because I can view the account and it says the rambler email. Is there any other way you think I could attempt to recover the account or speak to an agent?
  6. andreevkms Win User

    Зарядка геймпада.

Thema:

account hacked and email changed to rambler@ru

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