account hacked and doesn't exist anymore (under the same name at least)

Discus and support account hacked and doesn't exist anymore (under the same name at least) in XBoX Accessibility to solve the problem; hello, I have (or had) a Microsoft account with the email address *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** . I was connecting... Discussion in 'XBoX Accessibility' started by Agnar Guðmundur, Apr 22, 2025.

  1. account hacked and doesn't exist anymore (under the same name at least)


    hello, I have (or had) a Microsoft account with the email address *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** . I was connecting my Minecraft account to a server on another platform and stupidly put in my username and a temporary login code from Microsoft, now I when I try to log in to Microsoft with that account it says that the account doesn't exist. I believe that a third party has logged into my account and either changed the email and password, or deleted it completely for some reason. I have spent money on that account and put a lot of time into it, it is very important to me so please if there is any way to recover it I would really appreciate the help. I did NOT sell my account and there was no agreement with any third party to give them any access what so ever to my account in any way.

    :)
     
    Agnar Guðmundur, Apr 22, 2025
    #1
  2. jaihawk Win User

    Get ready gamers-This could get ugly...

    [quote user="Eggnogga"]This is where capitalism will shine[/quote]

    Capitalism doesn't exist anymore. We live under corporatism.
  3. carlosdc1 Win User

    Account email doesn't exist anymore?

    Okey I guess I will wait for some hours and try to sign in again
  4. Rodrigo Oliver Win User

    Account Email Doesn't Exist Anymore

    Hi Fenrakk, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I truly am sorry to hear that.

    Sadly, if you can't provide the necessary information, it won't be possible to recover the account.

    Microsoft takes your security very seriously, and to protect customer privacy we can only help customers verify their account ownership through the online password recovery process.

    If you remember any new details that might help with the recovery process, we encourage you to keep trying to recover your account using the online account recovery form.

    You can find helpful tips on how to use the recover form on this link:

    https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    If your Microsoft account recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day.

    Source: https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

    I hope this helps!
  5. Rodrigo Oliver Win User

    X360 account doesn't exist anymore?

    Hi RayanFhoula, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Thank you for reaching out to the Microsoft Community.

    I'm sorry you're experiencing this problem. I understand how important recovering your account is to you.

    When did you last successfully sign in to your Microsoft account?

    If you have not logged into your account for more than two years, and it has been closed due to inactivity, you will not be able to use the Account Recovery Form to recover your account.

    Reference:

    https://support.microsoft.com/office/7c0a9fa7-0982-b7c6-fd72-df852b63699f
  6. Fl0ydPinkert0n Win User

    Account email doesn't exist anymore?

    It's possibly an issue with Xbox Live. I can't say for sure though since they haven't made an announcement about any problems; however, I can tell you others are reporting the same issue at the moment in other topics.

    For now, I'll suggest a hard reset. All you have to do is press and hold the power button until the console turns off (it should only take about 10 seconds). After that, just turn it back on and see if the issue has been fixed.

    If not, then keep an eye on the Server Status site:

    https://support.xbox.com/xbox-live-status
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account hacked and doesn't exist anymore (under the same name at least)

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