Account got sold and hacked by rambler.ru email

Paulos K · Nov 21, 2023

Hi,

My minecraft account which I spent over 60€ got hacked in july 2022 and I tried the ASCR it made me reset my password, after that I regained access to my account. Then when I tried to access the security tab, it asked me for the password and after it also asked me for a verification link to the rambler.ru email so I clicked on I didn't have any of these and I put my email to set back and I had to wait 30 days for it to change. Thankfully and I want to thank myself for doing this, when I temporarily had access to my account I deleted my credit card info so they can't charge me anything. It was a total bad idea that I saved my credit card info but I didn't want to save my card info, Microsoft automatically saved it when I wanted to buy something.

I had that account linked to my primary microsoft account on my windows computer. Then I went to settings and I saw rambler.ru and I thought it was just a bug from windows but after 10 minutes I tried logging into microsoft and it was an unknown email and I tried the rambler.ru email and the hacker removed all my security information.

Then when I tried my new password the hacker obviously changed my password and cancelled the request. At that point I didn't know what to do so I resetted my PC using my windows 10 dvd. After that I went on vacation and I sent plently of requests to ASCR as the rambler.ru email but none worked. That was all the information I remembered.

In September 2022 the email changed again to some gmail account and someone messaged me on discord saying my discord account was linked into an account which was illegally sold. The person told me he banned the guy from a minecraft server and told me hes a hypixel moderator. I found nobody like him as a hypixel moderator. The email that changed with his discord name so it probably wouldn't be a good idea to confront him and say things like that?

I had so much data in that account and that bothered me so much. After some time I created a new one in 2023 and also enabled 2FA with a strong password. After all, it was going well and I was very focused on not hitting on different links or running untrusted apps.

Then I tried ASCR one last time but I put some last credit card details and card name and it worked. But the buyer had 2FA enabled unfortunately and all hope was lost. Anybody got some tips on how I can recover my hacked/sold account?

Best Regards,

Paulos

:)

Darhyl Amizola

Hi Paulos! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Kindly try to follow the instructions in the interactive tool using the link below in order to recover your account:

https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If the steps above didn't work, proceed to reach out to Xbox Support for further escalations as they have the tools and resources to properly investigate this case. Here's how to contact them:

Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time. You may also check these links for reference:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

SimonBasnet

hi my minecraft java account got hacked (microsoft account) and when i try to recover there is rambler.ru to send

email idk what i do now

Wilfulgnu

my account is hacked by a rambler.ru account and i think they changed my email, it says "That Microsoft account doesn't exist. Enter a different account or get a new one"

CarTzy

Hello,

What was showing here was the account with the domain that ends with rambler.ru, you should be using your own original email that you stated that was hacked.

khizar hasan1

Were u hacked by any rambler.ru account

Account got sold and hacked by rambler.ru email