account got scammed

Discus and support account got scammed in XBoX Accessibility to solve the problem; Hello recently yesterday my account got scammed *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** my Minecraft and various school... Discussion in 'XBoX Accessibility' started by julik ok, Jan 28, 2025.

  1. julik ok
    julik ok Guest

    account got scammed


    Hello recently yesterday my account got scammed *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** my Minecraft and various school projects were on that account the hacker changed my email address i still got my gmail though and the recovery gmail pls help me

    :)
     
    julik ok, Jan 28, 2025
    #1
  2. Darhyl Amizola Win User

    account got scammed

    Hi Julik! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

    If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

    According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Thymze Win User

    Scammed

    Yesterday I just recently got scammed out of my Xbox live account but luckily I reactEd fast and I changed the email password and reset the microscoft password and got my account back the gamer tag who scammed me is yo girl know me, he asked my friends and
    tried to scam them he is trying to scam other people please stop him.
  4. Darhyl Amizola Win User

    Account got Compromised by a scam

    I sincerely appreciate the response and I understand where you are coming from.

    It seems the only best option is to directly reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this case. You may contact them using the link below:

    https://support.xbox.com/en-US/contact-us#0

    I hope this information helps!

    Best regards,
    Darhyl
  5. VincentNgBG Win User

    Account got Compromised by a scam

    This is why I think that Microsoft is unwilling to work on my account. It got a failure again, as I expected.

    I was told that I had not enough information or it's incorrect. This is the true issue kicks in, the compromiser editted my information, so that the link from before is invalid.
  6. Darhyl Amizola Win User

    Account got Compromised by a scam

    Hi Vincent! I'm more than happy to help you!

    I'm sorry you are experiencing your Microsoft account being compromised and I know how frustrating it is as I would totally feel the same way if I were in your shoes.

    I understand that you have also tried to recover your account through the account reinstatement and account recovery forms yet to no avail. No worries, let me help you sort this out.

    In order to recover your Microsoft account, kindly follow the interactive tools using the link below:

    https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    Just a gentle reminder that here in this community, we are only Microsoft users just like you. We are not Microsoft employees and we do not have tools to access your account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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account got scammed

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