Account got hacked how to get it back/how to prove it was mine in the first place

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Microsoft Community

sorry for my english

The problem is that my Email got hack before and i got it back! and now is hack again!

i need help, i prove microsoft last time that the email is mine so why not now?

My microsoft account was hacked and they changed my email, password and phone number. I still can see my authenticator generating codes. I tryed to recover it but i cant. They say that i cant prove that the account was mine. I dont know how to prove that the account is mine. I have all my documents saved in word and powerpoint on that account and i dont want to lose them + a lost of things in some games.

I can prove that I use this account since 2018 and that it was and it still is connected to my epic games account

My Xbox account has been hacked to. I still have access to my account somehow but they changed the email linked the account and deleted my Microsoft account completely. I have no idea how they even got into it in the first place. I can’t get Xbox support or Microsoft support on a call at all because they don’t consider it an issue.