Account False Suspension

Discus and support Account False Suspension in XBoX Accessibility to solve the problem; My Xbox live account was falsely suspended for apparently bullying or harassing someone but a day before it was put into place I was suspended from use... Discussion in 'XBoX Accessibility' started by Plasticveil396, Mar 25, 2022.

  1. Plasticveil396
    Plasticveil396 Guest

    Account False Suspension


    My Xbox live account was falsely suspended for apparently bullying or harassing someone but a day before it was put into place I was suspended from use of Xbox live communications so I couldn’t have done such a thing. I tried to get it lifted but Xbox support didn’t help at all

    :)
     
    Plasticveil396, Mar 25, 2022
    #1
  2. PawelPlanetKo Win User

    False Account Suspension

    Only the enforcement team deals with suspensions and bans. The only way to reach them is by filing a case review if your suspension is eligble for one.

    As a side note suspensions and bans only take place after an investigation. Most bans/suspensions dont take place at the same time of the offense. It would have been for something done weeks ago or even longer.

    Nope

    I already appealed spoke to live chat

    and got told to come here

    Support is gave you incorrect information then. No one on the forums can help with enforcement issues.

    They have a history of sending people to the forums when they dont know what to do or tell you.

    A case review is the only way to reach the enforcement team.
    i already sent a case review then called live support and they told me to post on forums and a Xbox ambassador will help
  3. Plasticveil396 Win User

    Account False Suspension

    Already tried that and it didn’t work
  4. Smwutches Win User

    Account False Suspension

    You would have to go to http://enforcement.xbox.com for information about the suspension and to see about submitting a case review. The enforcement team does not use the forums.
  5. Daft Badger Win User

    False Account Suspension

    As mentioned,support have given you the wrong info.

    The enforcement team do not use the forums.

    All anyone here can do,including ambassadors or support staff,is direct you to the enforcement site
    here for more info & to file for a case review if eligible.

    If you have already done that then you will have to wait for the decision.If the decision gets upheld (most likely) then you will have to wait out your suspension.

    Support often tell people to come to the forums because they can't help & do not know what else to do.This is incorrect.

    Enforcement matters are not dealt with on the forums.

    Ambassadors do not work for Microsoft,we are just volunteers who give up some of our free time to help fellow gamers when we can.
  6. PawelPlanetKo Win User

    False Account Suspension

    Only the enforcement team deals with suspensions and bans. The only way to reach them is by filing a case review if your suspension is eligble for one.

    As a side note suspensions and bans only take place after an investigation. Most bans/suspensions dont take place at the same time of the offense. It would have been for something done weeks ago or even longer.
    Nope

    I already appealed spoke to live chat

    and got told to come here
Thema:

Account False Suspension

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