Account duplicate that linked to my main account

Hi there,

are you 100% sure you are using the correct email address? If so then it might be best to contact Xbox Support so they can double check if there are indeed multiple Xbox Live Accounts connected to the same email address. If that is the case they should also
be able to advise/assist with the steps that are required to try and solve this issue.

To contact Xbox Support use the Phone or Chat options at
http://support.xbox.com/contact-us

Let us know the results

I just noticed that the one I was calling a duplicate seems to be linked to the Sudoku app on my Win10 device and the other linked to the Sudoku app on my Android device. Seems there are several other duplicate achievements for games like Mahjong and Minesweeper.
I am connecting with the same Microsoft Account from both devices so I am surprised its creating duplicate achievements. Is this a bug?

Its on another account which is werid as it was linked to my main account before. Is there a way I can switch this subscription over to my main account.?

Hello MxYg

A gamer-tag can only be associated with 1 Microsoft account. Both your Microsoft account each have an assoicated gamer tag.

Step 1 ) Create a temporary account in order to proceed with the transfer method.

Note: Do not accept the terms if you plan on logging onto xbox.com with that temporary account. Accepting it will give a random gamertag.

• Gamertag A (Main Gamertag) is linked to Microsoft account 1 (secondary account).
  
• Gamertag B (secondary Gamertag) is linked to Microsoft account 2 (Main account).
  
• Microsoft account 3 is free. (temporary account)

Step 2) Sign in to your Xbox with your main (old) Microsoft account. Change the account associated with the gamertag with the temporary account. By doing so you will set your main account free from any Gamertag.

Use steps 1-9 on the link below to change your the Microsoft account associated with your gamertag.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

• Gamertag A (Main Gamertag) is linked to Microsoft account 1 (( secondary account ).
  
• Gamertag B (secondary Gamertag) is linked to Microsoft account 3 (temporary account).
  
• Microsoft account 2 (Main account) is free.

Step 3) Sign in with your main Gamertag. Change the secondary account with your main (old) account. (Apply the same procedure in the link )

• Gamertag A (Main Gamertag) is linked to Micrsoft account 2 ( Main account ).
  
• Gamertag B (secondary Gamertag) is linked to Microsoft account 3 (temporary account).
  
• Microsoft account 1 (Secondary account) is free.

After following these three steps your main gamertag should be associated with your old Microsoft account.

• Gamertag A (Main Gamertag) is linked to Microsoft account 2 ( Main account ).
  

So just to emphasise what I want to do, I was wanting to link my main Xbox live account DarkestLizard to this accounts Windows ID as it is my main email address.