account details correct

IrN ChRiZ · Oct 17, 2016

as above, account details correct. Please sort out the deposit. It's been going on for a year now.

:)

XBLRewards8 · Oct 17, 2016

Microsoft billing account details are correct

Hello Admiral Addy,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

XBLRewards8 · Oct 17, 2016

Account details are correct, please deposit.

Hello IrN ChRiZ,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

XBLRewards8 · Oct 18, 2016

Hello IrN ChRiZ,

We have not yet received a concrete resolution date from the team working on fixing this issue. Apologies for the inconvenience. What is occurring is that your billable account info is not being properly indicated to our deposit, so it cannot complete the
process. Once they supply a fix for this issue, your deposit should complete as expected.

XBLRewards8

Hello IrN ChRiZ,

We have not yet received a concrete resolution date from the team working on fixing this issue. Apologies for the inconvenience. What is occurring is that your billable account info is not being properly indicated to our deposit, so it cannot complete the
process. Once they supply a fix for this issue, your deposit should complete as expected.

XBLRewards8

Hello IrN ChRiZ,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

XBLRewards8

Hello Admiral Addy,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team. At the moment, we have not received a estimate on when this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you
to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

XBLRewards3

Hi IrN ChRiZ. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

RUB83R P1G

Try changing the card your account is linked to and make sure your details are correct and things like expire dates are correct.

account details correct