Account Compromised & Suspended

Discus and support Account Compromised & Suspended in XBoX on Consoles to solve the problem; 2 Months ago, My xbox live account 'FeaR x ReloadZz' was suspended for life. The actions that the account took were not of any of my doing when using... Discussion in 'XBoX on Consoles' started by YouDieToBleach, Dec 23, 2015.

  1. YouDieToBleach
    YouDieToBleach Guest

    Account Compromised & Suspended


    2 Months ago, My xbox live account 'FeaR x ReloadZz' was suspended for life. The actions that the account took were not of any of my doing when using the account in the past. I possibly think that my account had been compromised and tampered with as my account
    kept on signing out when I was mid-playing in games. I try to put in a case review but the Enforcement team still said no because of previous suspensions on the account, they said (for their evidence) that my previous suspension was a 'pattern' I believe this
    is wrong as my previous suspension was due to going against the games Code Of Conduct and my current suspension is to due with Account Stealing (Trying to access other peoples accounts without permission) I have spent time and money on that account to see
    it go to waste. As I said that my account had been compromised, it is really annoying that the Enforcement team does not take this into care at all. Please Help.

    :)
     
    YouDieToBleach, Dec 23, 2015
    #1
  2. Daft Badger
    Daft Badger Guest
    Account Compromised and Suspended

    Unless you've contacted support
    support.xbox.com/.../contact-us     & asked them to open an unautherised access case they wont know you think your account was compromised.

    As you've left it for 2 months you might be out of luck but i'd contact support anyway.
     
    Daft Badger, Dec 23, 2015
    #2
  3. Daft Badger
    Daft Badger Guest
    Messaging and Communication suspended on account

    The enforcement team do not read these forums,you need to log in here
    enforcement.xbox.com/.../HowTo     with the suspended account & ask for a case review.

    If you think the account has been compromised then you need to contact support & ask to open an unauthorised access case.
     
    Daft Badger, Dec 23, 2015
    #3
  4. Daft Badger Win User

    Account Compromised and Suspended

    Unless you've contacted support
    support.xbox.com/.../contact-us     & asked them to open an unautherised access case they wont know you think your account was compromised.

    As you've left it for 2 months you might be out of luck but i'd contact support anyway.
  5. ngocphi Win User

    My Xbox account was hacked on Christmas. A couple days ago, I was told nothing could be done due to security information being changed and that the account was suspended.

    Thata the thing though compromised account doesn't lift a suspension

    If an account is permanently suspended thats it

    The suspension can't be lifted
  6. M3tal Daz3 Win User

    Banned

    To check if you are hacked: http://support.xbox.com/en-US/my-account/security/compromised-account-solution

    To check if you are suspended: https://enforcement.xbox.com
  7. Mister Gwyther Win User

    Account Banned and Downloadable Content Gone

    Follow the suggestions above, if your account is currently compromised call phone support, if it is banned/suspended for cheating, etc. please post in the Suspension Forums.
  8. steeledwand7664 Win User

    Victim of Fraud?

    you dont call ms when your Xbox account is compromised you call xbox support

    Sorry I did call Xbox support......
    The first thing that you should have done was contact xbox support to let them know that your account was compromised so that they could do an investigation to determine that your account was compromised then they would have looked into it and if your account
    was compromised then they would have given you the refund for what was charged while your account was compromised when you went to your bank and said that it was fraud charges first Microsoft/xbox looks at that like you are trying to get an item for free and
    that is why your account was suspended for marketplace theft.
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Account Compromised & Suspended

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