ACCOUNT COMPLIANCE LOCKED

Discus and support ACCOUNT COMPLIANCE LOCKED in XBoX Accessibility to solve the problem; MY ACCOUNT OF 11 YEARS WAS HACKED OVER A MONTH AGO, XBOX RECOVERED MY ACCOUNT FOR ME AND TRANSFERRED MY DATA AND GAMES TO A NEW EMAIL. THE NEW EMAIL... Discussion in 'XBoX Accessibility' started by nixqcan, Nov 8, 2022.

  1. nixqcan
    nixqcan Guest

    ACCOUNT COMPLIANCE LOCKED


    MY ACCOUNT OF 11 YEARS WAS HACKED OVER A MONTH AGO, XBOX RECOVERED MY ACCOUNT FOR ME AND TRANSFERRED MY DATA AND GAMES TO A NEW EMAIL. THE NEW EMAIL WAS A MICROSOFT EMAIL. A DAY AFTER THE TRANSFER MY ACCOUNT WAS COMPLETELY LOCKED AFTER ME ADDING MY PHONE NUMBER AS 2FA ( SO I WOULDNT GET HACKED AGAIN ) IVE DONE THE FORM MANY TIMES, IVE TALKED TO 20 DIFFERENT XBOX REPS MANY MICROSOFT REPS AND NOONE HAS HELPED ME. I DIDNT EVEN USE THIS EMAIL PRIOR, I ONLY GAVE IT TO XBXO TO TRANSFER MY DATA OVER.

    IVE PUT THOUSANDS OF DOLLARS INTO THIS ACCOUNT. I MEAN IS THIS EVEN LEGAL FOR THEM TO TAKE MY ACCOUNT IVE PUT ALL THIS MONEY INTO WHEN I DIDNT EVEN DO ANYTHING?????

    TICKET NUMBER: [mod removed]

    IM DESPERATE FOR HELP. BEEN WITHOUT MY ACCOUNT FOR MONTHS IVE LOST SO MUCH MONEY!!!

    :)
     
    nixqcan, Nov 8, 2022
    #1
  2. Georges C. Win User

    ACCOUNT COMPLIANCE LOCKED

  3. Georges C. Win User

    Account Locked - Compliance Lock

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Anthony, I'm sorry about what's happening to your account in the however this forum is public viewing and unfortunately as independent consultants we do not have access there is some data to assist you with unlocking your account.

    I also see that you have already completed the form in the link below.

    https://www.microsoft.com/en-us/concern/account...

    What you could try is contact Xbox support via the link below to see if they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/
  4. PurifyFoods Win User

    Account lock

    Yes, what I see is it telling me my account is compliance locked.
  5. nixqcan Win User

    ACCOUNT COMPLIANCE LOCKED

    can you please help me? i have a updated SIR11716893 . i still have gotten no help. this is a disaster. 11 years into this account thats still locked despite me waiting a month now and doing the form and providing all information asked of me
  6. Geri M. Win User

    ACCOUNT COMPLIANCE LOCKED

    Hello nixqcan,

    We appreciate you for bringing this up to Xbox Community Forum.

    However, in your isolated case, we would like to do some more research so that we can provide a more accurate resolution.

    We will consult this to our internal support to escalate the issue.

    Thank you for posting Xbox Community Forum.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

ACCOUNT COMPLIANCE LOCKED

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