Account ban/refund issue

Discus and support Account ban/refund issue in XBoX Accessibility to solve the problem; To start this off I don’t deny the fact the account being banned, it was called for. After purchasing an Xbox a few years back second hand the seller... Discussion in 'XBoX Accessibility' started by Sessions EZ, Jan 11, 2022.

  1. Sessions EZ
    Sessions EZ Guest

    Account ban/refund issue


    To start this off I don’t deny the fact the account being banned, it was called for. After purchasing an Xbox a few years back second hand the seller gave me his account [mod removed] of which, I used to purchase content and use with my own bank details.

    Now, after the ban I have lost most of my collection due to something that was out of my hands, I have contacted my bank about refunding every single item I’ve purchased. They said they can however, to avoid any possible bans/suspensions on my actual account they said to speak to customer support first. I’m not sure where to go from here.

    Any staff around that can help?

    Edit: the account that was banned was due to the acccount having its gamerscore modded haha

    :)
     
    Sessions EZ, Jan 11, 2022
    #1
  2. Smwutches Win User

    Account ban/refund issue

    As for using the account, no where does it state using someone else’s account violates TOS. I made the account under my email and password etc.
    It's stated in both the terms of service and code of condcuct.


    [​IMG]



    [​IMG]
  3. Sessions EZ Win User

    Account ban/refund issue

    That is all correct & understandably, my bank are nice to me. It’s nothing to do with fraud, they have offered to refund it all.

    As for using the account, no where does it state using someone else’s account violates TOS. I made the account under my email and password etc.
  4. Jesse E' Win User

    Account ban/refund issue

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    On the community we are just gamers like yourself. You can contact support by choosing the call back option on the Xbox contact page. However, if you have played or used the items you purchased, chances are the refund won't be approved.
  5. MajorIris Win User

    Minecraft

    I spoke to a Support Staff, if you were issued a refund for minecraft and you play it after the refund and are seen playing it, your account will be Permantly Banned for Market Place Theft.
  6. JennyInTheCity Win User

    Xbox game chargeback through PaYpal

    You normally get banned for this as Microsoft doesn't want anyone to bypass their refund process as if this is something they can resolve, they will resolve it or if it is a case of fraud and all other issues on the account, but if the support team said
    that the refund was not flagged and your account is ok, it is best to keep records of these conversations for future reference.
Thema:

Account ban/refund issue

Loading...
  1. Account ban/refund issue - Similar Threads - Account ban refund

  2. Can my account get unperma banned

    in XBoX Accessibility
    Can my account get unperma banned: My account was falsely banned by Xbox careless enforcement team my 7year old account envixity5212 was banned because some hacker got whopped on ufc 5 f88e9ec7-3d67-4eee-a86b-d42454fcf0eb
  3. My Xbox account got permanently banned for no reason

    in XBoX Accessibility
    My Xbox account got permanently banned for no reason: I was just playing some games then it says I got suspended and I check and it says it's permanent and I am up to date on every bill and subscription. Since it got banned that's $10,000 down the...
  4. how would i access cross saves for my banned xbox account

    in XBoX Games and Apps
    how would i access cross saves for my banned xbox account: so recently ive been permanently banned on one of my xbox accounts and now i cant access my bungie cross save and transfer my progress to another account d79df2af-1bb9-420c-8b60-5683bb126c3d
  5. How to download my xbox 360 account on my xbox one x while on a communications ban

    in XBoX Accessibility
    How to download my xbox 360 account on my xbox one x while on a communications ban: Hi so im on a communications ban , i was experiencing some bugs with my xbox 360 achievements and someone suggested to delete and redownload my account so i deleted my xbox 360 account but it...
  6. Is it possible to sign into an Banned Account to therefore sign out of a Minecraft account...

    in XBoX Accessibility
    Is it possible to sign into an Banned Account to therefore sign out of a Minecraft account...: Trying to sign into a Banned Xbox Account * Moved from Community Center ba7a82ff-e0fe-4cf6-9878-bf0541eb6b00
  7. Xbox Live Account Banned with Zero Strikes

    in XBoX on Consoles
    Xbox Live Account Banned with Zero Strikes: Hello, My Xbox Live account was banned with 0 strikes on the enforcements tab. I have been playing on xbox cloud gaming exclusively. I believe that there is some mistake. Is there anyway for me...
  8. Roblox account banned after Apple refund – Parent email locked with ‘Too many attempts’ error

    in XBoX Games and Apps
    Roblox account banned after Apple refund – Parent email locked with ‘Too many attempts’ error: So recently, I got an Apple receipt saying I purchased about $2 worth of Robux from the mobile app. The day I saw it, I instantly refunded it because I hadn’t made any purchase at all. It was when...
  9. Who can I contact about refunding my account for the two days im banned from playing...

    in XBoX Accessibility
    Who can I contact about refunding my account for the two days im banned from playing...: My legal team will be collecting signatures in the appropriate manner to ensure that others in the community that struggle with the new, very sloppy management that chooses to steal from its...
  10. I was wrongfully banned and want my account back (or a refund)

    in XBoX Accessibility
    I was wrongfully banned and want my account back (or a refund): Yesterday, I was unexpectedly banned without any prior warning. I immediately sent an appeal, seeking clarification on what I supposedly did wrong. Today, I received an email listing numerous...