Account Already linked

Hello

Thank you so much for your quick reply!

I’ve logged in and can’t see anything so I’ll try Sony. It says it’s linked to XBox account but that is his Nintendo switch.

Thanks for your help - much appreciated

Hello Leon Coon,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having trouble linking your account. Let us see on what we can do to help address your concern.

To better assist you, can you please provide me with more information about the issue you're experiencing? Are you trying to link your Microsoft account to a specific service or platform? Have you received any error messages or codes?



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Philippa, if you click on the link below and log in with your Microsoft account you can check if there is any service from Sony, Mojang etc linked to your account.

Microsoft Consent

https://microsoft.com/consent

however, we have seen cases similar to yours of newly created PS accounts accusing that there is already a link when in fact there is not.

Try contacting Sony support to see if they have procedures you can do on the console, as it could be a bug in the system or in the Minecraft PS version itself.

Playstation Support

https://www.playstation.com/en-us/support/

Best way is to go to epic and try to recover the password using the emails you use often.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but in regards to unlinking an account this needs to be managed on Ubisoft’s end which means that you may need to reach out to them with options available.