Accidently redeemed game code on wrong account

wezozzzzzz · May 26, 2020

Is there a way of transferring games across Microsoft accounts on PC?

:)

Panno92

Hi, unfortunately there is no way to transfer a game from one account to another... you should ask for a refund with the wrong account and then proceed with a new order with the right one https://support.microsoft.com/en-us/supportrequestform/ce13499f-dd3b-8dfc-cc0a-4ab23f66218c

Jacyintha

Call support and let them know you accidently redeemed the code on the wrong account. If none of the points have been spent, they may be able to help you. Otherwise, purchasing the content on the one you redeemed the code on will work for the most part.
A few items are none transferrable between accounts such as avatar items.

Bandido1508

Are you having an issues signing into the epic games account, are you doing this on a computer. One of the most common issues is redeeming the code on a different account by accident.

gds1972

Can you try and redeem the code again just incase it didn't actually redeem. additionally if you have any other profiles loaded on your console can you please also check those to make sure it has not by accident been redeemed against the wrong profile.

KindGryphon

Hi,

My son has bought and xbox live gold digital code on Amazon. He redeemed the code onto the wrong account by accident. I was wondering if theres any way you can move the voucher from one account onto another without paying for another one? Thanks.

Youd have to check with customer service to see if there is anything they can do but generally speaking nothing is transferable between accounts.

Accidently redeemed game code on wrong account