Accidentally unplugged my controller and now I can’t scroll down on anything. The controls...

well, now i shut off controller, shut down xbox, unplugged it, and powered it back up. i can scroll around again. problem solved.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If I may ask, what device are you using? Are you on Xbox or PC?

Also, please perform a power cycle on your controller by following the steps below:

"1. Press and hold the Xbox button for 5-10 seconds, until the controller turns off.

2. Wait a few seconds, then press and hold the Xbox button again to turn the controller back on."

Just came across the dashboard scrolling to the right problem today. I tried all the shut downs and restarts but nothing helped. For two hours, frustrated. Then it hit me. Everything was working fine until I dropped my controller. I inspected my
controller and found the RB button was pushed down. Stuck when it fell, therefore causing the mystery malfunction. Popped it back out and now it works just like normal. No more scrolling. Hope this helps.

I had the same problem with two controllers. I hadnt dropped anything but after seeing this message and inspecing my controller, found tge RB was stuck down somehow. Popped it out and all is well! Thanks!

I accidentally unplugged the controller while updating and it turns on but the Xbox won't recognize it

Its a maxed out type scroll. Unable to scroll back up without holding the left analog stick up and tapping the D pad up, which still might not work. It will scroll down fast as hell to the bottom of any list of selections and stay there. I cant select
anything on the xbox home screen or in a game, where it first started. As it sits now the controller is unusable. Not sure if an update to the controller would help or not or if i need to just buy a new controller. Hope this gives a better idea of whats going
on.