Accidentally sent a gift to the wrong email address

Discus and support Accidentally sent a gift to the wrong email address in XBoX Games and Apps to solve the problem; Hi there. I accidentally made a Type-O when buying a birthday gift for my friend and it send out to the wrong email. Is there any way that I could get... Discussion in 'XBoX Games and Apps' started by DanM123, Jun 16, 2020.

  1. DanM123
    DanM123 Guest

    Accidentally sent a gift to the wrong email address


    Hi there. I accidentally made a Type-O when buying a birthday gift for my friend and it send out to the wrong email. Is there any way that I could get refunded?

    :)
     
    DanM123, Jun 16, 2020
    #1
  2. DanM123 Win User

    Accidentally sent a gift to the wrong email address

    That would normally work but microsoft support is automated.
  3. XBF Ezra G Win User

    Accidentally sent a gift to the wrong email address

    Hi DanM123,

    Thank you for your post. If you've sent a gift to the wrong e-mail address, please submit a

    Refund Request
    to get in contact with a refund agent to have the gift refunded so you can send it to the correct e-mail.

    I hope this helps.
  4. petertoledo Win User

    Accidentally sent a gift to the wrong email address

    Im not sure if there is anything you can do as i have never heard of someone having this issue. Try to contact the support team to see if they can help you.
  5. Mister Beep Win User

    Gift code sent to wrong email address

    Hey there,

    For assistance with purchases, we recommend reaching out to our chat or phone support team through our
    Contact Us page to see what can be done. We are unable to guarantee that the order can be canceled since the code was sent to a different email address, but please be sure to reach out
    to see what can be done.

    Thanks for posting.
  6. GMS1stLDYCannon Win User

    Gifted game sent to wrong email address

    Hello sorry you are experiencing this. It is always best to double check emails before sending gifts to people. The best thing in this situation would be to call and speak with a live representative through XBox to see if they can possibly help. I really
    dont think its a refund option available for this sorry.
Thema:

Accidentally sent a gift to the wrong email address

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