Accidentally requested a return on a package

Hello Xayyy, sorry to hear you're having trouble with your purchase.

If you had requested the item be returned then you should be entitled to a refund for the purchase. However, what I would recommend for you to do is to contact the Microsoft Store Support team for more help. They'll be able to access your account and the purchase and find out exactly what is happening.

https://support.microsoft.com/en-us/account-bil...

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I'm sorry to hear that you accidentally created a return request for the controller. I would highly recommend contacting the support team through this link so that they cancel the return request properly on their end, https://support.xbox.com/en-US/contact-us.

I appreciate your time contacting us about this concern.

Hey Xbox Gamer,

For this accidental purchase, we encourage you to visit our
Refund Request page to return your order. As a heads up, refund sometimes take a couple of days to process.

Did the post office charge you when they took the package or did you put it in a drop box? If you put it in a drop box, I would recommend contacting the post office (in person) to see how the package will be handled. If your return address is on the label,
they may return the package to you, but you should make them aware of the situation. With proper identification, they may return the package to you so you can take it to UPS.

Best wishes,

Cowgirl

The Specialist Strike Package is returning on Ghosts.