Accidentally purchased destiny 2 silver four times

Discus and support Accidentally purchased destiny 2 silver four times in XBoX Games and Apps to solve the problem; Last night I tried to purchase destiny 2 silver but was told “oops there was a problem” I retried three times and was given the same message. I checked... Discussion in 'XBoX Games and Apps' started by StevenGregory5, Sep 18, 2021.

  1. StevenGregory5
    StevenGregory5 Guest

    Accidentally purchased destiny 2 silver four times


    Last night I tried to purchase destiny 2 silver but was told “oops there was a problem” I retried three times and was given the same message. I checked my purchase history and the four tries had been successful. I requested a refund on three of the items but was told this morning that my refund request had been denied due to making to many refund requests this year. Can anybody help with this?

    :)
     
    StevenGregory5, Sep 18, 2021
    #1
  2. Francia J. Win User

    Accidentally purchased destiny 2 silver four times

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    In this case, it would be best to reply that was sent to you stating that it has been denied to inform the refund team what exactly happens.
  3. MasterBlud Win User

    Destiny 2 Silver purchase

    I sometimes run into the same issue as well as I play Destiny 2. It can take some time for Bungie Servers and Microsoft servers to acknowledge the purchase. Make sure to head on over to https://account.microsoft.com/ to
    make sure it was charged and not declined later. If it is on there, you may need to restart the game or wait about an hour. It can take some time.
  4. ForzaDrift Girl Win User

    Destiny 2 Silver purchase

  5. whiteandshiny Win User

    Destiny 2 Silver purchase

  6. Wishcatcher Win User

    Destiny 2 Silver purchase

    Hi,

    Please check your payment method here > https://account.microsoft.com/

    Your address, billing address has to match with your current location and with the one into your Xbox.

    Example > you are in US , you have to get a credit card / debit card / paypal with US address, your console has to be setup in US , if one of these infos is Canada, it will make error… Check also the expiration date of all payment infos.

    If all is perfect, please call Xbox helpdesk >
    https://support.xbox.com/contact-us

    Regards,
Thema:

Accidentally purchased destiny 2 silver four times

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