Accidentally Purchased a New Game on my old Gamer Tag

Discus and support Accidentally Purchased a New Game on my old Gamer Tag in XBoX on Consoles to solve the problem; I recently purchased the new Call of Duty Cold War but didn't realize my microsoft account was linked to a really old email and gamertag. Is there an... Discussion in 'XBoX on Consoles' started by Jordyprocyk, Nov 28, 2020.

  1. Jordyprocyk
    Jordyprocyk Guest

    Accidentally Purchased a New Game on my old Gamer Tag


    I recently purchased the new Call of Duty Cold War but didn't realize my microsoft account was linked to a really old email and gamertag. Is there an easy way to either delete the old gamer tag but keep my game? When I log into the xbox that I registered
    the game to it makes me sign into my old gamertag before it will let me play the new game.

    :)
     
    Jordyprocyk, Nov 28, 2020
    #1
  2. Jay Tarala Win User

    Anyone know how to get my old gamer tag onto my console after starting a new account?

    Thanks, I appreciate you getting back to me but that isn’t helping.

    Maybe I’m not explaining this right.

    I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

    Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

    There is no option to look for tags associated with the same email???

    All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???
  3. KindGryphon Win User

    Anyone know how to get my old gamer tag onto my console after starting a new account?

    Thanks, I appreciate you getting back to me but that isn’t helping.

    Maybe I’m not explaining this right.

    I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

    Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

    There is no option to look for tags associated with the same email???

    All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???
    You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

    If you tried it would say the account already exists
  4. Kalikospook Win User

    Why has my gamer tag not changed on xbox1

    Gamer score leaderboard also shows as my old gamer tag above my game points, are these places where my new gamer tag should be on Xbox 1? On my Xbox 360 my old gamer tag is nowhere to be found even if I look for it
  5. SheFuxknDope Win User

    HOW TO CHANGE GAMER TAG TO XBOX 360 GAMER TAG

    For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?
  6. POISONEDHEART99 Win User

    I really need help

    I sign in with email and old pass and it leads me to the new unwanted gamer tag. I try and sign in with my email and new password for my old gamer tag and it doesn't accept it.
Thema:

Accidentally Purchased a New Game on my old Gamer Tag

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