Accidental/wrongful suspension.

iSystematiic · Mar 29, 2018

I was suspended for cheating on 3/28/18.

in the past I've participated in modded cod lobbies but have already been suspended and reset for those instances some time ago. Since that time I have not cheated in any way, shape, or form. I have notified enforcement team. But would like information as
to why I was suspended specifically, it may be a double jeapordy suspension. I would like this investigated and an explanation also.

:)

SYKOTIC TETI 13 · Mar 29, 2018

Wrongful Suspension

Helo im , and i belive that i have been wrongfully suspended from communications on xbox live. i belive this because for the last month or so the only people i have been talking to were about 3 or 4 of my friends on my friends list... and
ive asked them if they might have ben playing around and reported me because they were bored and they all said no. and i know that on the 3 games i have recently been playing (Black ops 2, Modern warfare 2, and Borderlands 2i was never in game chat so so i
couldnt have been being loud or disruptive to the other people playing the games... (randoms)... so i really beleve that if ive only been talking to a few people that say they have not reported me then it must be some kid that i was playin against most likely
that got mad maybe because i kept killing him virtually.... that could have ben repoting me. it just doesnt seem as if i deserve this suspension when i have done nothing wrong against the xbox live terms of use.

but my point is that could someone of microsoft staff please tell me what i have done to get suspended or check and see that im right and i dont deserve this wrongful suspension. it would be greatly appriciated.

Internet Expert · Mar 29, 2018

Wrongful suspension

No one from Enforcement posts or even reads here, unfortunately. There's nothing anybody here on the forums can do to help un-suspend you or speed up the case review process.

You've already submitted your case review, as you said, so you'll have to wait for a response.

Reputation is more of an informal, community-moderated rating. Enforcement actions do not affect the player's rep.

Tomm_A

Hello 𝒞𝓁𝒶𝒾𝓇𝑜 Eyre,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well other than the issue with your enforcement.

We are sad to hear about your suspension. Every enforcement action that’s issued is rooted in the Microsoft Services Agreement and Community Standards for Xbox, but it’s not practical to list every scenario that can arise while online. To review our guidelines for what content and behavior is acceptable on Xbox, go to: Community Standards for Xbox.

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process, and this is handled by Xbox Enforcement team. Your enforcement history is the best place to find info about an enforcement action. To learn more about reviewing your history and submitting a case review, go to: How to submit a case review.

Additionally, you can sign in to review your enforcement history with your Microsoft account. Click here: Enforcement history. Depending on the enforcement action on your account, you can file for an appeal by using the case review process. If the option is available, you’ll see the option to do so from your enforcement history. This process is handled directly by Xbox Safety, and it’s the only way to contact the team about enforcement issues.

For your additional reference, see:

We appreciate for bringing this concern here in community forum and we are glad that we were able to provide enough information related to your concern and guide you on what to do to help resolve your concern.

Sincerely,

Microsoft Community Moderator

Bozam

Accidental post in the wrong area sorry

LoudnProudSort

I accidentally replied to the wrong person, my response is in the thread

xMr Deceptive

The enforcement team doesn't uses the forums and we can't help you with suspensions.

To check your suspension or if eligible for a case review:
https://enforcement.xbox.com

I was told by Xbox support to contact you guys via forums. If that's not the case then I'm going to contact one of the managers and have that representative dealt with. Microsoft shouldn't give false info.

I got told the same thing. they are giving us the runaround. Why are we paying to get treated like this? what is the sense of having a team dedicated to enforcement that no one can get in contact with... really grinds my gears.. still waiting for a reply
on my post i made about a half hour ago

Daft Badger

If someone is harassing you online then just report & block them.

Even if someone else started it you can still be suspended if you reply with a message that breaks the ToU/CoC.

Rep has nothing to do on whether you get suspended or not.

As mentioned,if you've filed a case review then all you can do is wait.

Accidental/wrongful suspension.

Accidental/wrongful suspension.

Accidental suspension

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Wrongful Suspension

Wrongful suspension

Accidental/wrongful suspension.

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