accidental purchase

As stated above all marketplace purchases are non-refundable, but if you feel you want to put your case forward to phone support here are the numbers:

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Microsoft Xbox Support International Contact Numbers

* United States, Canada, or Puerto Rico: 1-800-469-9269 or 1-800-4MY-XBOX

* International direct dial to the United States: 425-635-7180

* Australia: 1800 555 741

* Austria: 0800 281 360

* Belgium: 0800 7 9790

* Brazil: 0800 891 9835

* Ceská republika: 800 142 365; 2390 00 459

* Chile: 1230-020-6001

* Colombia: 01-800-912-1830

* Denmark: 80 88 40 97

* Finland: 0800 1 19424

* France: 0800 91 52 74

* Germany: 0800 181 2968

* Greece: 00800 44 12 8732

* Hong Kong: 800-96-4215

* India:

o Toll Free: 000-800-440-1179

o Toll Free: 1800-11 11 00

o Toll Number: +91 80 40103000

o Toll Free: 1800-102 1100

* Ireland: 1 800 509 186

* Italy: 800 787614

* Japan: 0120-220-340

* Korea: 00368-440-0090

* Magyarország (Hungary): 06 80 018590

* Mexico: 001-866-745-8312

* New Zealand: 0508 555 592 (Customer and Retail Support)

* Norway: 800 141 74

* Poland: 00800 441 17 96

* Portugal: 800 844 059

* Russia: 81080020581044

* Saudi Arabia: 800 8 443 784

* Singapore: 800-448-1330

* Slovensko: 0800 004 557

* South Africa: 800991550

* Spain: 900 94 8952

* Sweden: 020 79 1133

* Switzerland: 0800 83 6667

* Taiwan: 00801-44-4231

* The Netherlands: 0800 023 3894

* United Arab Emirates: 800 0 441 1942

* United Kingdom: 0800 587 1102

All purchases made on the xbox marketplace from the xbox or camputer cannot be refunded . Im sorry that you spent so much money on some games you already had but at this point , id sell the dics of the games you bought and try to get some of your money back
. Again , im sorry for your money loss !

Thanks for the help, but the contact options were either 'microsoft chat is closed' and 'post on the forums' so i decided to post here to see if anyone could help, thanks though.

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hey Khurram,

Thank you for reaching out! For an accidental purchase, we encourage you to visit our

refund request page. There you will be asked to sign an and provide information in regards to the order. This info will be sent over to a refund specialist and you will be contacted once it is refunded or denied.