Accidental Code Redemption

Discus and support Accidental Code Redemption in XBoX on Consoles to solve the problem; Yesterday I was able to collect enough Microsoft points to redeem one month of xbox gold. Problem is, I accidentally redeemed one month of Xbox game... Discussion in 'XBoX on Consoles' started by TacticalSpark76, Apr 4, 2018.

  1. TacticalSpark76
    TacticalSpark76 Guest

    Accidental Code Redemption


    Yesterday I was able to collect enough Microsoft points to redeem one month of xbox gold. Problem is, I accidentally redeemed one month of Xbox game pass. I redeemed it on my Xbox account and went to sleep. Today I woke up and realized my error once I looked
    at my subscriptions. Is there any way to reverse the purchase or a way to cancel the subscription for Xbox gold?

    :)
     
    TacticalSpark76, Apr 4, 2018
    #1
  2. Miss Bijoux
    Miss Bijoux Guest
    Halo wars definitive edition code not working

    Hey there -

    Sorry to hear about that. Unfortunately, once a code has been redeemed, we are unable to assist further. We recommend redeeming your codes as soon as they hit your inbox to prevent confusion or accidental redemption by accounts sharing a console or accidental
    deletion.

    Apologies for any frustrations this may cause.
     
    Miss Bijoux, Apr 4, 2018
    #2
  3. candi
    candi Guest
    candi, Apr 4, 2018
    #3
  4. WPAK
    WPAK Guest

    Accidental Code Redemption

    HI there,

    for any refund related questions you will need to contact official Xbox Support, they are the only ones that can determine if a refund is possible or not and what options there are.

    To contact Xbox Support use the Phone (or Microsoft Support Chat) option at
    http://support.xbox.com/contact-us
     
    WPAK, Apr 4, 2018
    #4
  5. WPAK Win User

    Accidental Code Redemption

    HI there,

    for any refund related questions you will need to contact official Xbox Support, they are the only ones that can determine if a refund is possible or not and what options there are.

    To contact Xbox Support use the Phone (or Microsoft Support Chat) option at
    http://support.xbox.com/contact-us
  6. Miss Bijoux Win User

    Halo wars definitive edition code not working

    Hey there -

    Sorry to hear about that. Unfortunately, once a code has been redeemed, we are unable to assist further. We recommend redeeming your codes as soon as they hit your inbox to prevent confusion or accidental redemption by accounts sharing a console or accidental
    deletion.

    Apologies for any frustrations this may cause.
  7. Misses Quinzel Win User

    I preordered FIFA 17 which promised EA Access code which I haven't received

    Hey, AJR 28105! If you haven't already, check your Xbox Live messages for that EA Access code. It should be located there now. If you accidentally delete it before redemption, please post up a new thread so that we can recover that code for you. Thanks for
    understanding!
  8. XBLRewards8 Win User

    Help with Visa cards

    Hello thefox116,

    We have reached out to our Vault team to investigate. Usually when one code out of multiple redemption's is received, there is an accidental typo in the Vault email registration form. Unfortunately, we cannot manipulate registered data in any way, so we
    must escalate to this team to investigate.
  9. GallusNumpty Win User

    Red Dead On Xbox One!

Thema:

Accidental Code Redemption

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