Access is denied. (Exception from HRESULT: 0x80070005)

Discus and support Access is denied. (Exception from HRESULT: 0x80070005) in XBoX Games and Apps to solve the problem; I bought forza horizon five a while ago and played it. I uninstalled it a while ago and when i try to reinstall it every time it reaches 100 percent im... Discussion in 'XBoX Games and Apps' started by Juan GonzalezZZZZ, Jan 25, 2025.

  1. Juan GonzalezZZZZ
    Juan GonzalezZZZZ Guest

    Access is denied. (Exception from HRESULT: 0x80070005)


    I bought forza horizon five a while ago and played it. I uninstalled it a while ago and when i try to reinstall it every time it reaches 100 percent im met with Access is denied. (Exception from HRESULT: 0x80070005). I tried with both the microsoft store and the xbox app. Before this It wouldnt even start the download and would be stuck as preparing, however after i reset my computer and kept my files I am now met with this issue. Oddly enough I also noticed that in my Z drive there was a file where forza was located but it never said i had it installed so i deleted it from within my Xboxgames file. I also noticed that if i tried downloading forza or any other xbox game to my Z drive it says that I must select a file, but when i choose my xboxgames file it says "You cant change your default location while that folder is in use." I have no idea if any of these issues are connected but these are all issues ive noticed recently.

    *** Moved from Windows / Windows 10 / Files, folders, and storage ***

    :)
     
    Juan GonzalezZZZZ, Jan 25, 2025
    #1
  2. Martin.D - MSFT Win User

    Access is denied. (Exception from HRESULT: 0x80070005)

    Dear Juan Gonzalez,

    Welcome to the Microsoft Community



    Thank you for bringing this issue to our attention. We understand how frustrating it can be to encounter such errors, particularly when attempting to enjoy your game. The "Access is denied. (Exception from HRESULT: 0x80070005)" error typically relates to permission issues. Please allow me to guide you through a series of steps that may help resolve this problem.

    1. Verify Permissions of the Installation Folder:

    • Navigate to the drive where you intend to install Forza Horizon 5 (e.g., Z: drive).
    • Right-click on the folder (e.g., XboxGames) and select 'Properties'.
    • Go to the 'Security' tab and ensure your user account has full control over the folder. If not, click 'Edit' and add the necessary permissions.
    2. Change the Default Game Installation Location in the Xbox App:

    • Open the Xbox application, click the profile menu in the top right corner, and select 'Settings'.
    • Click on 'General' and, under the 'Game Installation Options' section, select the drive where the games will be installed by default.
      • Optionally, enable the 'Ask me to install' option for each installation.
    • After completing these steps, the game files will be stored in the new drive location. Enabling the 'Prompt me every time' option will prompt you to choose a save location each time before downloading a game.
    • Click 'Change Folder' to select a new folder location for storing your Xbox games.
    • Click 'Select Folder' to confirm.
    3. Reinstall Gaming Services: Sometimes, reinstalling the Gaming Services can resolve issues related to Xbox Game Pass or Microsoft Store games.

    • Open PowerShell as an administrator by right-clicking on the Start button and selecting 'Windows PowerShell (Admin)'.
    • Enter the following commands one by one, pressing Enter after each:

      get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
      start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
    • After executing these commands, reinstall the Gaming Services from the Microsoft Store.
    Should these suggestions not apply to your situation or fail to resolve the issue, I recommend contacting the official Horizon 5 support team for further assistance.

    Thank you for your patience and understanding.



    Best Regards,

    Martin | Microsoft Community Support Specialist
  3. dillon schrichten Win User

    My Xbox app on my laptop is not loading up. All it shows is a Xbox logo pulsing in and out. Does anyone know how to fix this?

    I got an error remove-AppxPackage : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

    At line:1 char:44

    + ... t-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo : NotSpecified: :)) [Remove-AppxPackage], UnauthorizedAccessException

    + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.Remove

    AppxPackageCommand
  4. kamikaziL Win User

    cant log into xbox beta even though account works

    also when i put the remove one in it gives me an error and says remove-appxpackage : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
    At line:1 char:1
    + remove-appxpackage -allusers
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo : NotSpecified: :)) [Remove-AppxPackage], UnauthorizedAccessException
    + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.Remove
    AppxPackageCommand
  5. D. H Win User

    Microsoft Store and Xbox downloading error

    Get-AppxPackage : Access Is denied

    Remove-AppxPackage : Deployment failed with HRESULT: 0x80073CFA, Removal failed. Please contact your software vendor.

    (Exception from HRESULT: 0x80073CFA)
  6. Gregory Mougin Win User

    I can't play games with Xbox Game Pass

    I have an error when i enter the first command.

    remove-AppxPackage : Access denied. (Exception de HRESULT : 0x80070005 (E_ACCESSDENIED))

    on character Line:1 : 44

    + ... t-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo : NotSpecified: :)) [Remove-AppxPackage], UnauthorizedAccessException

    + FullyQualifiedErrorId : System.UnauthorizedAccessException,Microsoft.Windows.Appx.PackageManager.Commands.Remove

    AppxPackageCommand
Thema:

Access is denied. (Exception from HRESULT: 0x80070005)

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