Access Denied when I try and Migrate my Mojang Account to Microsoft

Hello, if you click on the very same link you have sent, the very same issue happens.

Hi John Lutostansky,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you encountered an error migrating your Mojang account to Microsoft. You suspected that the cause of the error is due to browser issues.

To migrate from Mojang account to Microsoft account kindly follow the steps on this link. How to Migrate Your Mojang Account to a Microsoft Account | Minecraft Help. Make





If you have other clarifications, you can get back to us by replying to this post.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

Hi John Lutostansky,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

I tried this but when I do all I can do is play the demo, on the microsoft account I migrated to it says I dont own it. And when I try to re migrate it or access the mojang account in any way it just says that its already been migrated. Thanks for the response I appreciate your help.

Hello, I hope you are well.

Please try these steps.

If your Mojang account has been migrated to Microsoft, you do not need to purchase the game again. If you are being prompted to do so, it is either because the migration process did not complete correctly or, more likely, you are logged into a different Microsoft account than the one you used for the migration.

What to do:

1. Check which Microsoft account you are logged into:

Make sure you are using the same Microsoft account that was used to migrate your Mojang account. If you do not remember which one it is, contact Microsoft support to retrieve the email address you used for the migration.

2. Check if the migration was completed:

Access your Mojang account profile on the Mojang website and check if the migration was completed. If not, try starting the migration process again.

3. Contact Mojang Support:

If the issue persists, contact Mojang Support via the Mojang Support website, providing your purchase receipt and explaining the situation.

4. Check Microsoft accounts:

Make sure you are not using a different Microsoft account than the one you used for the migration